Dunkin'

3.9
659 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kennesaw, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
741 Townpark Ln NW, Kennesaw, GA
30144, United States

Hours

Reviews

3.9
659 reviews
5 stars
347
4 stars
134
3 stars
58
2 stars
28
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of individual employees who provided excellent service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported soggy or burnt items.

Cleanliness

The location received positive remarks for cleanliness, although some reviews mentioned dirty conditions and poor hygiene practices.

Service Speed

Customers experienced inconsistent service speed, with some noting long wait times during busy periods.
  • SH
    Steve Hosse
    5 days ago
    1.0
    You better check your order if you use the drive thru.
  • AA
    Aaron Angel
    Jan 1, 2026
    5.0
    Friendly staff
  • PD
    P D
    Dec 24, 2025
    5.0
    The young lady who helped us in the drive-thru was incredibly kind. And the barista, Akela, who made our matcha drinks did PHENOMENAL. Not everyone can make matcha well, but Akela absolutely nailed it, she deserves a raise. Thank you, girl, it’s delicious 😋
  • NH
    Nekysha Harrigan
    Dec 19, 2025
    1.0
    I ordered a sausage, egg, and cheese croissant. The egg was soggy and unpleasant to eat. The hash browns were soggy, also. My first and last time coming here.
  • FL
    Faby lla
    Nov 19, 2025
    1.0
    My first visit to this place was unpleasant, but I decided to give it another chance, and I visited yesterday. I bought some donuts, like last time, for a church event, and everyone left their donuts on their plates because they were hard and dry. It was very unpleasant and embarrassing. The first time I didn't complain to the store, but today I called and spoke with the manager, and she told me very nonchalantly that they already had many calls complaining about hard donuts and incorrect orders. She also mentions that the donuts aren't baked at this establishment and that it's not her responsibility, but that I should bring the donuts and when she gets the money, she'll give it to me. She knows about the problem in the store and still sells to us. For her, being a manager, she was just a know-it-all and had no knowledge whatsoever of how to solve customer service problems. The last thing I want to mention is that I told her I was going to complain to the corporation, and she replied that it was her store and she could do whatever she wanted with it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kennesaw, GA?

Dunkin' in Kennesaw, GA is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sundays from 6:00 AM to 11:00 PM.

Does Dunkin' in Kennesaw offer delivery and pickup services?

Yes, Dunkin' in Kennesaw offers both delivery and curbside pickup services for your convenience.