Dunkin'

3.9
651 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kennesaw, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
741 Townpark Ln NW, Kennesaw, GA
30144, United States

Hours

Reviews

3.9
651 reviews
5 stars
342
4 stars
133
3 stars
58
2 stars
28
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor communication.

Order Accuracy

Numerous complaints about incorrect orders and items being unavailable, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with some items being burnt or poorly prepared, while others are enjoyed.

Cleanliness

Concerns raised about cleanliness and hygiene practices, particularly in food handling.

Speed of Service

Service speed varies, with some customers experiencing long wait times, especially during busy hours.
  • FL
    Faby lla
    5 days ago
    1.0
    My first visit to this place was unpleasant, but I decided to give it another chance, and I visited yesterday. I bought some donuts, like last time, for a church event, and everyone left their donuts on their plates because they were hard and dry. It was very unpleasant and embarrassing. The first time I didn't complain to the store, but today I called and spoke with the manager, and she told me very nonchalantly that they already had many calls complaining about hard donuts and incorrect orders. She also mentions that the donuts aren't baked at this establishment and that it's not her responsibility, but that I should bring the donuts and when she gets the money, she'll give it to me. She knows about the problem in the store and still sells to us. For her, being a manager, she was just a know-it-all and had no knowledge whatsoever of how to solve customer service problems. The last thing I want to mention is that I told her I was going to complain to the corporation, and she replied that it was her store and she could do whatever she wanted with it.
  • GT
    Greg T
    Oct 4, 2025
    2.0
    Placed a mobile order and they were out of half my order. Waste of my time and money
  • KG
    Kiana Givens
    Sep 7, 2025
    5.0
    On 9/7/25 at 4:15 pm, there was only one girl covering the entire store, and she did her ones. Incredible coffee give my girl a raise
  • DZ
    Dave ZED
    Aug 28, 2025
    5.0
    Team was exceptionally nice and the food was great. As a walk in customer, I noticed the drive thru lane was moving quickly and would not hesitate using the drive thru lane at any time.
  • NM
    Nora Martiinez
    Aug 17, 2025
    1.0
    Love their ice cream BUT the Attitude is HORRIBLE . We been going to this place for ever but lately two of the girls working here HATE when we come in. Mind you we are a family of 13 sometimes 8 so you should be happy we buying right. Plus we are very quick to order so I don't understand what the problem is. It honestly making me not want to come back, but if it continues I will directly ask what the problem is . If there is a problem then we wont come back.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Kennesaw, GA?

Dunkin' in Kennesaw, GA is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sundays from 6:00 AM to 11:00 PM.

Does Dunkin' in Kennesaw offer delivery and pickup services?

Yes, Dunkin' in Kennesaw offers both delivery and curbside pickup services for your convenience.