Chipotle Ernest Barrett Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unhelpful staff, with several instances of poor customer service experiences.
Food Quality
Mixed reviews on food quality; some customers enjoyed the food while others complained about blandness, incorrect orders, and stale chips.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area and food preparation areas.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with online orders.
Speed of Service
Some customers praised the fast service, while others noted delays and issues with order readiness.
AM
Adrian Meijome
2 days ago
2.0
Ordered ok the app but never saves me time. End up sitting there and finding out they gave my order to someone else so have to remake it all. It’s like orders have names on it and you should check peoples app. Unacceptable to me
BS
Bobby S.
Oct 15, 2025
5.0
Fast service
TL
Tumi Lewis
Oct 14, 2025
5.0
Great as always, but had to ask for fresh brown rice...you could visibility see the burned brown rice at the bottom of the pan...the server was still trying to use it for my salad!
Please do Better!
Thanks
JJ
Justice
Oct 12, 2025
3.0
The food was ok. The chips were terrible! They changed the recipe. Wayyy too salty. I used to go there just for the chips and guacamole. Couldn’t eat but a few. 😩
MB
MB Blodgett
Oct 7, 2025
1.0
Messed up my order and made a bowl so messy that it soaked through the bag and got all over my car seats on the drive home. Called a couple of times to get this addressed and was just flat out lied to and ignored. Just another example of these companies continuing to disconnect themselves from customer service and product quality and just delay and deny your ability to hold them accountable.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Ernest Barrett Parkway serve?
Chipotle offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 954 Ernest W Barrett Pkwy NW?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location provide pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order food online from the Chipotle on Ernest Barrett Parkway?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
Where is Chipotle Mexican Grill located in Kennesaw?
It is located at 954 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144, near Rooms To Go furniture store.
What are some nearby places I can visit before or after dining at Chipotle?
Nearby places include Panera Bread for coffee and bakery items, Rooms To Go for furniture shopping, and Barrett Place shopping center for a variety of stores.
Are there any other Mexican or fast food restaurants near Chipotle?
There is another Chipotle Mexican Grill near this location and Roadhouse Grill, which serves burgers.
Can I find automotive services close to Chipotle on Ernest Barrett Parkway?
Yes, several car dealerships and automotive repair shops like Jim Ellis VW Kennesaw, Subaru of Kennesaw, and Carl Black Chevrolet Buick GMC are nearby.
Does this Chipotle location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services for events.
Where can I find more about Chipotle Mexican Grill online?
You can follow them on Facebook at https://www.facebook.com/chipotle/, Twitter @ChipotleTweets, Instagram @chipotle, Pinterest at https://www.pinterest.com/chipotlemg/, YouTube channel Chipotle, and LinkedIn.