Chipotle Mexican Grill

Reviews

• AA

  Adam (Adamthebo55)

  Nov 14, 2025
  1.0
  Just go to the one on Barrett. I’ve had my food soak through the bowl and the bag on me twice from this location in my car. The service is always decently slow even if there’s no one in the restaurant. They don’t have the kitchen making the to go orders like the one on Barrett so if they’re backed up you’re SOL. Literally the worst chipotle I’ve been to and I’ve seen one with a fly swarm in it in Savannah. I’d rather eat there 15 times than eat at this location again because at least my car didn’t reek of chipotle for a week
• EM

  Evelin M Moreno

  Nov 10, 2025
  5.0
  Great service, very clean and friendly service!
• AP

  Anamaria Posadamo

  Nov 3, 2025
  1.0
  I had a disappointing experience. There were only two employees working on a busy Sunday around 3 p.m., and the line was extremely long. They charged for sides on the kids’ menu, which other Chipotle locations don’t. They were also out of agua frescas and didn’t have cup lids available. The staff was doing their best under tough circumstances, and I truly felt bad for them having to handle such a situation. Unfortunately, it seems that poor management and lack of staffing are ongoing issues at this location because this’s not the first time that it happens
• HT

  hi there

  Oct 25, 2025
  5.0
  Exceptional Service from Jonathan and Aurelia at Chipotle (100 Chastain Rd) It is Saturday, October 25, 2025, at 2:22 PM EST, and I am just now leaving the Chipotle location at 100 Chastain Rd. I wanted to take a moment to highlight the outstanding service my daughter and I received from Jonathan and Aurelia. They were fantastic! Their customer service, efficiency, and the quality and timeliness of our order were all exceptional. The manner in which they served us was warm, professional, and truly worth noting. Whoever hired them did an excellent job selecting such amazing candidates for this role. We’ve had a variety of Chipotle experiences over the years, but this one was absolutely worth writing a review about. Thank you for the great service!
• MB

  Michelle Bowen

  Oct 5, 2025
  5.0
  Efficiency Feedback for Chipotle Chastain Road (October 5, 8:01 PM) Edited Message: It is 8:01 PM on Sunday, October 5, and my daughter and I are at the Chipotle on Chastain Road. It’s very busy—there are five people behind us and four in front of us. There’s one gentleman working the main line, meaning he’s taking orders, adding the meat, and dressing the bowls or burritos. There’s a woman handling the cashier position, and another gentleman managing to-go orders. Someone else is cutting meat, and another team member in the back appears to be handling prep work. At a minimum, having the cashier assist the main line by helping dress the food would make the process much more efficient. Right now, she’s doing her job beautifully, but waiting until the one gentleman completes every step—taking orders, adding meat, and dressing items—before ringing customers up. The line would move much faster if two people were working the main line, which I’ve seen at other Chipotle locations. Just wanted to share this feedback in case the manager sees it—the staff is doing great, but a small adjustment could really help with flow and efficiency.

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