I had to return my order twice because the cook has a horrible attitude as well as the manager. I had to demand a refund as she tried to blame everyone but her staff for the constant mistakes while showing the receipt that displayed the correct order which was ignored then lied to me and stated she would compensate for my meal by issuing a refund and giving me the correct order which she said was already made but the bad attitude cook was just making it after I waited 30 mins for it to be completed after being told it would be 5 mins. Staff and management are horrible
PR
Ponce De Review-er
Dec 27, 2025
1.0
This is not the move. I received my food and was thinking they were still about to load it. My sandwich had maybe two tablespoons worth of protein. This felt like a Jimmy John’s sandwich in all the worst ways. Spare yourself and your wallet.
SJ
Shay J.
Aug 15, 2025
2.0
Customer service sucks and the pics of the food is total false advertisement. The Chicken Philly comes with such a little bit of meat with a thick hoagie bun. I regret my decision to get food from here.
KS
Kai Siefert
Aug 15, 2025
2.0
Food is fine however the staff are abysmal. Every time I have gone there, no matter who is working, the employees will give you dirty looks for even thinking about ordering a sandwich. I know im not the only one who thinks this because as seen by the many reviews, people all share the same opinion. The staff will talk about you in spanish assuming you don't know what they are saying, however even someone with a very surface level understanding of the language can quickly figure out what they are talking about. They are not very sneaky (or smart) in how they talk.
CM
Corrina McKinney
Oct 16, 2023
4.0
The food came out fresh and hot.
Staff was very polite
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Town Center at Cobb?
Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is delivery available at Charleys Cheesesteaks?
No, delivery service is not available; the delivery hours are closed every day.
Does Charleys Cheesesteaks offer drive-through service?
Drive-through service is not available as the drive-through hours are closed on all days.
Can customers place takeout orders at Charleys Cheesesteaks?
Takeout service is currently not available; the takeout hours are closed every day.
What are the pickup hours for orders at Charleys Cheesesteaks?
Pickup service is not offered since the pickup hours are closed throughout the week.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Where is Charleys Cheesesteaks located?
The restaurant is located at 400 Ernest Barrett Pkwy. NW, Kennesaw, GA 30144, USA in the Town Center at Cobb.
What nearby dining options are available near Charleys Cheesesteaks?
Nearby dining options include Cinnabon (bakery and coffee shop), American Deli (fast food and American restaurant), kekeetea_towncenter (bubble tea), VeGreen Burger (vegetarian and burger restaurant), and Sbarro (pizza and Italian restaurant).
What shopping destinations are close to Charleys Cheesesteaks?
Nearby shopping stores include Forever 21, H&M, Victoria's Secret, Pandora, Zumiez, Finish Line, The Buckle, and Sunglass Hut, all located within Town Center at Cobb.
Are there any personal care or beauty services near Charleys Cheesesteaks?
Yes, nearby personal care options include Arbuda Makeover Studio (hair and beauty salon), I am Ke'oko Salon & Boutique, Sephora (cosmetics and hair supplies), Claire's (fashion accessories and piercing), and Icing (beauty and spa retailers).