Customer service sucks and the pics of the food is total false advertisement. The Chicken Philly comes with such a little bit of meat with a thick hoagie bun. I regret my decision to get food from here.
KS
Kai Siefert
Aug 15, 2025
2.0
Food is fine however the staff are abysmal. Every time I have gone there, no matter who is working, the employees will give you dirty looks for even thinking about ordering a sandwich. I know im not the only one who thinks this because as seen by the many reviews, people all share the same opinion. The staff will talk about you in spanish assuming you don't know what they are saying, however even someone with a very surface level understanding of the language can quickly figure out what they are talking about. They are not very sneaky (or smart) in how they talk.
BB
BigBreezoe
Sep 12, 2024
2.0
This mall food was low quality, it felt very poorly constructed without care. The fries were soggy. Honestly I ate this and later got sick, I have a fever it started from this chicken sub.
CC
CJ
Apr 5, 2024
5.0
Excellent service. Fast preparation. Good price. Awesome taste! Great food, for a mall food court! I'd even be interested in a standalone location!
AH
Andrew Hines
Feb 22, 2018
1.0
Okay the only reason why I'm giving this place a one-star is because there is not an option to give zero Stars they are very rude and disrespectful and one night I can rent at 8:30 when the website saidthat they closed at 10.
And their website is so disrespectful for the pure fact that I try to put in a complaint about how they were closed early and they really when I talk to someone about how they shouldn't have been closed because the website says they're open never even got a response from them so therefore they just need to learn to treat their customers better when you want to go and you want to to buy a sandwich because there really good but everything else about them is just really bad
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Town Center at Cobb?
Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is delivery available at Charleys Cheesesteaks?
No, delivery service is not available; the delivery hours are closed every day.
Does Charleys Cheesesteaks offer drive-through service?
Drive-through service is not available as the drive-through hours are closed on all days.
Can customers place takeout orders at Charleys Cheesesteaks?
Takeout service is currently not available; the takeout hours are closed every day.
What are the pickup hours for orders at Charleys Cheesesteaks?
Pickup service is not offered since the pickup hours are closed throughout the week.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Where is Charleys Cheesesteaks located?
The restaurant is located at 400 Ernest Barrett Pkwy. NW, Kennesaw, GA 30144, USA in the Town Center at Cobb.
What nearby dining options are available near Charleys Cheesesteaks?
Nearby dining options include Cinnabon (bakery and coffee shop), American Deli (fast food and American restaurant), kekeetea_towncenter (bubble tea), VeGreen Burger (vegetarian and burger restaurant), and Sbarro (pizza and Italian restaurant).
What shopping destinations are close to Charleys Cheesesteaks?
Nearby shopping stores include Forever 21, H&M, Victoria's Secret, Pandora, Zumiez, Finish Line, The Buckle, and Sunglass Hut, all located within Town Center at Cobb.
Are there any personal care or beauty services near Charleys Cheesesteaks?
Yes, nearby personal care options include Arbuda Makeover Studio (hair and beauty salon), I am Ke'oko Salon & Boutique, Sephora (cosmetics and hair supplies), Claire's (fashion accessories and piercing), and Icing (beauty and spa retailers).