CAVA

Reviews

• JE

  Jayde Echols

  1 day ago
  2.0
  I actually love cava but everytime I come to this location they’re out of something. It doesn’t matter what time of the day it is. It’s very disappointing when you drive 20+ minutes for something for them to stay out of it. you shouldn’t open if you don’t have something. I have also experienced two issues with gift cards. For Christmas my mom sent me a digital cava gift card, I used my barcode to scan it and they said it wasn’t working. Keep in mind I went two days after I got the gift card and never had used it. The manager tried to make me pay when it’s not my issue your system doesn’t work. I ended up getting my bowl after paying and when I went to another location they had no issues.
• JP

  Josh Perry

  1 day ago
  1.0
  Usually love Cava, however I will not be visiting this location again. Ordered through the app and picked up the order, took home around 30 minutes away. Nearly entire order is wrong. It’s spicy and has something dairy/cheese in the bowl. I didn’t order either of those. I tried to eat it, but I just can’t. Tried to call the location, but they’re not answering. Disappointed.
• AT

  Anita Thomas

  3 days ago
  1.0
  I wanted to take the time to write a review for Cava. I actually stopped going to Chipotle just so I could start coming here because the food is really good. However, during some of my visits when ordering my food, I’ve experienced poor service. One employee named Martinez and another woman whose name I unfortunately didn’t get were not very helpful, and the experience wasn’t pleasant. It didn’t get better until I went to check out yesterday. I had picked up my 93-year-old grandmother from Union City and was taking her to Dave Kirk Chevrolet in Kennesaw. We stopped to grab something to eat because I thought Cava would be a healthier option for her. Unfortunately, we still experienced bad service during that visit. I truly enjoy the food here, which is why I keep coming back, but the customer service needs improvement. Everyone should be treated kindly and equally, and food should be prepared the way the customer requests, not how the employee prefers to make it. I hope this feedback helps improve the experience for future customers.
• MT

  Maya Thornton

  4 days ago
  1.0
  UPDATE: (I want to note that my aunt Anita Thomas left a review as well of our experience and I discovered she was given the wrong name this past Wednesday, when asked the server said Martinez but another worker called her by name and I heard the name Marcia.) The customer service has been terrible my past few visits. I came during lunch time today & dined in. The lady who started my bowl off always has an attitude. She is super mean and refused to remake my bowl due to her own mess up and not listening, so I asked another server to remake it instead and them she mugged me with a death stare when she became aware that someone else was remaking my bowl. I asked for a manager and was shocked to even believe that she was the manager at this time including other visits that had issues previously. The girl on toppings was no help either, she called the lady to come over by name and the name was marcia. People like marcia do not need to work in food. She had zero patience, very unfriendly, and was skimpy on the portions intentionally. And if someone from corporate would like to follow up with me about this please do so because her service is below the bar.
• RW

  Robert William

  5 days ago
  4.0
  A replica of chipotle, but certainly NOT when it comes to compare the taste and quantity. The ambience was good and pleasant, the staff were friendly and courteous but the taste was definitely challenging. The quantity was way too less that we men had to order a second bowl to help us sleep full. The lamb meat was very smelly and too low as to compared with the price you pay. We tried all the dishes up there on the menu but did not enjoy the taste. Although it was ur first time at the Kennesaw location and may be frequent visits may help us change our taste buds.

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