Arby's

4.1
741 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4375 Wade Green Rd, Kennesaw, GA
30144, United States

Hours

Reviews

4.1
741 reviews
5 stars
381
4 stars
209
3 stars
80
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while many praised friendly and helpful service, others reported rude behavior and poor order handling.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some customers noted issues like sticky floors.

Order Accuracy

There are frequent complaints about incorrect orders and slow service, particularly in the drive-thru.

Management Response

Some customers appreciated proactive management in resolving issues, while others reported negative interactions with management.
  • JD
    Jenny Dennings
    Jan 3, 2026
    1.0
    Two people working, womens bathroom was put of order, the men's bathroom srunk and the stall was locked. The person working on getting on our food was on her phone....
  • BF
    Barbara Fox
    Dec 9, 2025
    4.0
    We eat here all the time. Service is friendly and fast. They have some trouble keeping the ketchup container full but are always quick to give us packets if it is empty. Biggest complaint is the sticky floor. It's like they don't rinse the floor thoroughly enough and it has really built up over the years.
  • CD
    Cynthia Dang
    Dec 5, 2025
    4.0
    Order was good. Food was good. Used a coupon for $6 meal, but rung up at $7 even though the item itself said $6 in the "item" area of the receipt. Was odd.
  • DJ
    Dallas J
    Dec 4, 2025
    1.0
    Stopped in tonight and ordered ahead. Waited over twenty minutes past the time given. The whole staff acted lost and not knowing what they were doing. No gloves forgot our fries and touching my food is ridiculous.
  • LB
    Levi Barrett
    Nov 21, 2025
    4.0
    We stopped in today for a late lunch on our way from Tennessee. Very slow inside, ordered our normal meals but the tator cakes were very dark and soggy, almost as if they'd tried to reheat them but I would've waited for fresh ones. Still not lad, just needs improvement.