Dunkin'

Reviews

• RM

  Reagan Myers

  Mar 23, 2026
  1.0
  I ordered bagel minis and when I got them they were cold. I drove back through the drive through to let them know and get new ones. After I handed them the bagel minis back they just put them back into the toaster. Mind you I had touched both of them and taken a bite out of one. This is not sanitary. And awful customer service. They were so lazy they couldn’t even do the right thing to fix their mistake.
• EW

  Elazar Wells

  Mar 22, 2026
  1.0
  I wanted to share some feedback about my recent visit to Dunkin’, as I believe there are several areas that could benefit from improvement. The wait time for our drinks was much longer than expected — close to an 20 minute— which was surprising for a quick-service location. I understand that things can get busy, but better communication and time management would have made a big difference in the overall experience. In addition, the customer service could have been more professional. The employee assisting us appeared visibly frustrated, sighing during the interaction, and at one point made a comment about me “reading a book.” While it may not have been intended negatively, it came across as unprofessional and made the experience feel uncomfortable. Unfortunately, the quality of the drinks was also an issue. The drink tasted off — almost salty and sour — and not how it should taste, which was disappointing after such a long wait. On top of that, there were very limited donut options available at the time, which further added to the experience, especially since variety is something people expect from Dunkin’. Overall, I believe this location has potential, but improvements in efficiency, product quality, and customer service would make a significant difference. I hope this feedback is taken constructively so future customers can have a better experience.
• JJ

  James

  Feb 15, 2026
  1.0
  Went by late afternoon and ordered. They told me they were out of coffee. Don't think I've seen a lazier staff.
• GF

  Guillermo Fernandez

  Jan 14, 2026
  4.0
  Me gusta mucho. Limpio, cómodo.
• WC

  will crawford

  Dec 17, 2025
  1.0
  the manager either wasn’t there or was just as clueless as the rest of the employees. i asked for a very simple drink and needed to get it remade twice just for it to be wrong both times. you have to try to mess up customer service and making a drink wrong twice. embarrassing establishment.