Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jonesboro, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1010 Pointe South Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,939 reviews
5 stars
631
4 stars
377
3 stars
317
2 stars
173
1 star
441
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, including rudeness, long wait times, and unresponsive staff.
Product Availability
Customers frequently reported that the location was out of key menu items, including ice cream and other food items, leading to frustration.
Food Quality
Many reviews mentioned receiving cold or improperly prepared food, with complaints about the freshness and quality of items served.
Management Issues
Several customers expressed concerns about unprofessional management and a lack of accountability for service failures.
Overall Experience
The majority of feedback indicated a strong dissatisfaction with the overall experience at this location, with many customers stating they would not return.
- CQchristopher quidortDec 31, 20251.0I ordered an Uber eats yesterday. It was full. It was fat today. It was small and skim. It took longer to come yesterday and then I did today, but today scimp and short.
- CFC FlowersDec 18, 20255.0Sonic is so good everytime. Most locations are never over packed. Its always easy to get food. The food is always hot and delicious. My favorite drink is the Ocean wave drink. Best fast food spot for sure.
- NNNickDec 10, 20251.0I do pickup orders and every single time I get an order from this location something is wrong. Whoever is in charge here needs to do a better job. Just tired and I refuse now to come to this location for business and for personal reasons. Tonight was the last straw and the last bit of time and gas this place has cost me. I look forward to the day this location is closed down.
- TTTakiraDec 5, 20251.0This has to be the WORST sonic out of all the Sonic’s. If you come in the morning there’s no one there, you come at night you can only get ice. JUST TERRIBLE!
- MPMatthew PendleyNov 21, 20251.0Just left here, ordered two pretzels and a medium m&m blast. Was brought my pretzel and said they were waiting on ice cream. I pulled off once they gave it to me, only to notice that the $6 blast is practically a liquid. I tasted the slushy like blast, and I’m pretty sure their milk/cream or whatever that use is expired. I have never tasted a more sour ice cream in my life. It almost tastes carbonated. Not to mention they didn’t put the lid on all the way, so it almost spilled all in my truck because it was 100% liquid two minutes later. I will never go here again. And I will encourage others to do the same. Lazy establishment with poor quality products.