Papa Johns Pizza

Reviews

• OB

  Oliver Bambrough

  2 days ago
  2.0
  The pizza was barely cooked. The pizza was ready quickly but I was disappointed as it was clearly under cooked - what makes this more disappointing is that I'd selected the 'well done' option.
• RA

  Ronald Altman

  Oct 29, 2025
  5.0
  Very happy with the service
• KN

  kris nguyen

  Aug 31, 2025
  5.0
  Number 1 customer service. Pizza was made quick and employees were all nice and kind
• TM

  Tiffany McClure

  Aug 24, 2025
  1.0
  I waited two weeks to write this in hopes SOMEONE from PJ’s would reach out to me to apologize…explain…justify what happened—and radio silence. Here’s the situation: I called Papa John’s (reluctantly) to place a large pre-order for work about a month ago. I say reluctantly because I’d last ordered from them three years ago—a huge order for 200 people. I’d placed and PAID for the order a month ahead of time and confirmed twice the week of delivery only to have them show up TWO HOURS late because “Oh man I overslept and opened late and are you sure you still want these 75 pizzas?” (Literally was asked this in a phone call 20 minutes before the delivery was to arrive). Never got an apology or recognition of how badly they messed up that time either. So I was markedly reluctant to order again but was assured by a coworker I’d be given a great deal and there was new management and that situation would never ever happen again. So I ordered 30 pizzas and breadsticks for 120 people. A week’s notice. And called twice the day before to ascertain all was in order and I was assured it was. Pizzas were to be delivered at 5pm for a 5:30pm event. At 510on, I nervously called to ask where the pizzas were and I was told “oh we had other orders but we are putting in your breadsticks now.” I called back at 525 was informed the door dasher should be picking it up “any minute”. At 530, I was told it should arrive “soon” while I had over 100 children wondering where dinner was. I asked if I could contact the dasher and was informed they didn’t give him my contact number and they had no way to put us in touch with each other. The pizza finally made it.540pm. No apology. No recognition of what I just went through again. And, although I’d asked for a receipt THREE times, no receipt. So I called for a fifth time and was assured a receipt would be texted to me ASAP. Again—no apology. I finally went into their restaurant two days later and asked for a receipt in person. My favorite part? Papa John’s called my office last week, got the aforementioned male coworker on the phone who had used them in the past who works in a different program area—AND THEY APOLOGIZED TO HIM. He gave them my number and my email and said they needed to apologize to me, not him. Crickets. I even gave them an extra week to see if ANYONE would follow up. Do. Not. Use. This. Place. I still can’t believe I gave them a second chance.
• NR

  Neeta Renner

  Jun 23, 2025
  5.0
  Clean, great location! Watson was very kind!

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