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Dunkin'

4.0
(129 reviews)

Business Details

(678) 792-5782
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johns Creek, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3000 Old Alabama Rd, Johns Creek, GA
30022, United States

Hours

Reviews

4.0
129 reviews
5 stars
87
4 stars
7
3 stars
4
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and welcoming staff, several reviews highlighted rude behavior and poor service experiences.

Food Quality

There are consistent complaints about food quality, including stale items and incorrect orders, alongside positive remarks about fresh donuts and good coffee.

Cleanliness

The location is frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the overall experience.

Order Accuracy

Numerous customers reported issues with order accuracy, particularly with mobile orders and specific drink requests.

Management Response

Some reviews commend the management for addressing issues and providing compensation, while others criticize the management's handling of complaints.
  • LM
    Lindsay McCarty
    2 days ago
    1.0
    Had the rudest person wait on us this morning. The young woman working the drive thru on March 1st at 10:00 am should not be in a customer facing role ever until she learns how to be respectful and to lose the attitude. Won’t be back at this location.
  • MH
    Matt Henson
    Feb 11, 2026
    5.0
    Great staff
  • CD
    chloe deann
    Jan 17, 2026
    5.0
    i went before work to get donuts workers really sweet the donuts were also really good
  • JJ
    Jonathan
    Jan 17, 2026
    5.0
    I never get dunkin and it was my very first time coming in and I was greeted by a lovely woman named flor. This place has amazing costumer service I will definitely come back.
  • EL
    Emmanuel Lopez
    Jan 17, 2026
    5.0
    Flor had excellent customer service because she serves my donuts with a smile. Highly recommend!

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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