Chipotle Rivermont Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food freshness, including cold and old ingredients, and improper food handling practices.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and improper hygiene practices by staff.
Portion Sizes
Customers frequently complained about small portion sizes and inconsistency in food servings.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality at times.
AP
Arina Pulkina
Jan 4, 2026
5.0
The staff were so friendly and polite to me when I was picking up an order for Uber Eats. I decided to get my own meal! Lovely experience. :))
GG
gt0279a
Dec 29, 2025
1.0
This place is so bad. Chipotle in general has gone downhill and this location has never been good. Employee attitudes are the worst. I come in smiling and enjoying my day and they are not pleasant or care to make orders correct or with fresh food. Bins full of old, dried up food. Not clean. Ordered two burritos, one made like a small melon the other barely the size of a banana. So many bad reviews since they opened and no improvement. I am the crazy one thinking they will get better, but will no longer eat at any Chipotle because of this location.
EM
Emanuil Mitrik
Dec 10, 2025
1.0
Just drive to a different Chipotle if you don't want to be disappointed.
DT
David Terri
Nov 29, 2025
1.0
I ordered carne asada it’s not fresh also it’s pretty cold never order again
ML
Marsean Lumzy
Nov 22, 2025
1.0
I will never order food online from here again. I will never order food from this place again they don’t have anybody who answers the phone. Nobody is able to help you. This is the stupidest system ever the fact that you don’t have an actual person to help and to answer the phone when something is wrong is idiotic and the company should be shut down for something that stupid is this. You all are a disgrace to food and I will never order from this company again
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Rivermont Station serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 8483 Holcomb Bridge Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle food online or via an app?
Yes, you can order online through their website or use the Chipotle app available on the Apple App Store for convenient ordering.
How can I contact the Chipotle Mexican Grill at Rivermont Station via email?
You can reach them at ga.3996.rivermontsta@chipotle.com for inquiries.
Does Chipotle offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Where is Chipotle Mexican Grill located in Johns Creek, GA?
It is located at 8483 Holcomb Bridge Rd, Rivermont Station, Johns Creek, GA 30022.
What nearby dining options are available around Chipotle Mexican Grill at Rivermont Station?
Nearby dining options include MomoSpot and Moon Indian Cuisine for Indian food, Jersey Mike's Subs for sandwiches, Smoothie King for smoothies, Sitar Indian Cuisine, Mona Lisa Italian Restaurant, Snooks Grill and Cocktails, El Potrillo for Mexican food, Bowl-Shi for poke, Starbucks for coffee, and American Deli.
What entertainment or activity options are close to Chipotle at Rivermont Station?
Kids Empire Rivermont offers an indoor play center and arts entertainment, and Orangetheory Fitness provides gym and boot camp classes nearby.
Are there any financial service providers near Chipotle Mexican Grill at Rivermont Station?
Yes, First Citizens Bank, Wells Fargo Bank, and Western Union are nearby for your financial service needs.
What are some nearby services or stores customers might find useful when visiting Chipotle at Rivermont Station?
Nearby services and stores include Discount Tire for automotive needs, Free Spirit Salon for beauty services, Cricket Wireless for mobile phone needs, KeyMe Locksmiths for locksmith services, and ecoATM for recycling electronics.