Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Rivermont Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.8
182 reviews
5 stars
66
4 stars
8
3 stars
11
2 stars
18
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, with some experiencing food poisoning.
Service Issues
Numerous reviews highlighted rude and inattentive staff, with complaints about incorrect orders and poor communication.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.
Portion Sizes
Frequent complaints about skimpy portion sizes, with many customers feeling they did not receive value for their money.
Management Concerns
Reviews indicated poor management practices, including staff being untrained and unresponsive to customer needs.
SJ
Ss J
Feb 11, 2026
1.0
THIS IS THE WORST CHIPOTLE HORRIBLE EXPERIENCE . THE MANAGER FEMALE NAMED NICKI WAS BEYOND DISRESPECTFUL AND RUDE . THEY DO NOT GIVE GOOD PORTIONS FOOD IS COLD AND GROSS . THE WORKERS SKIMP ON THE FOOD AS IF THEY OWN THE STORE . BEYOND UNSANITARY I SAW ONE OF THE MEN WORKERS ON THE LINE SERVING FOOD WITHOUT GLOVES.
AH
Andreas Hernandez
Feb 8, 2026
1.0
Do not go here. Old food.. Chips were stale. Stake was over cooked and dried out. All the food looks like it had been there since the day before.
CA
Cynthia Andrade
Jan 28, 2026
5.0
The police was pretty quiet for the time of day and the staff was really nice. I was attended quickly and Jonathan did my order today. He was really sweet and very friendly! Great customer service 10/10
SV
Sandra Valdovinos
Jan 27, 2026
5.0
Apart from other Chipotles, this one never disappoints. The people are always friendly, the food is always fresh and clean, and the atmosphere is the best, no matter what time I visit.
RR
Reiner
Jan 20, 2026
1.0
I had a very bad experience at this Chipotle. The food I received was not only undercooked, but also extremely salty. When I asked them to replace my bowl, they refused at first and treated me poorly. In the end, they made me pay for a new bowl instead of fixing their mistake.
This is unacceptable customer service. Mistakes can happen, but the way they handle them makes all the difference. Very disappointed.