Business Details
About
Mexican Restaurant
Chipotle Rivermont Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
199 reviews
5 stars
70
4 stars
17
3 stars
11
2 stars
19
1 star
82
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and inattentive staff, with several instances of poor customer service.
Food Quality
Numerous reviews highlighted issues with food quality, including old or improperly prepared items, and inconsistent portion sizes.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty prep areas and dining spaces.
Order Accuracy
There were multiple complaints about incorrect orders and a lack of available ingredients, leading to customer frustration.
Management Issues
Several reviews pointed to poor management and staffing problems, indicating a lack of organization and oversight.
- MLMarsean Lumzy2 days ago1.0I will never order food online from here again. I will never order food from this place again they don’t have anybody who answers the phone. Nobody is able to help you. This is the stupidest system ever the fact that you don’t have an actual person to help and to answer the phone when something is wrong is idiotic and the company should be shut down for something that stupid is this. You all are a disgrace to food and I will never order from this company again
- RLRoger LoebNov 7, 20255.0This is the best fast food "burrito" place I've been to in Atlanta. Everything is fresh, if it's not and you mention it the correction is swift and immediate.
- SASydney AlbrightNov 2, 20251.0Don’t order Uber eats from this location. They get super backed up even when the store itself is empty
- JFJulian FOct 23, 20252.0First time to Chipotle. I see the masses go to lunch. Not fresh as advertised in general as everything was at bottom of pans. Guacamole was nice but average. Seems going after lunch is not a good time to visit at around 2:15pm. Staff did not really care about helping customers other than 1 young man that helped the majority of customers while other staff had lunch or avoided customers with cell and text. Dinning room was filthy, trash cans running over, metal pizza tray had melted cheese from previous customer or two... at $18 to $20+ for Burrito and drink... not worth it at this location to many other dining choices for better quality food and service at the same price point. Staff at tire shop said I should have visited real Mex Restaurant in dame shopping center. Yes, see pics, I actually visted this location. We'll, live and learn, as I have wanted to try Chipotle for some time now. The pic is because the young lady at cash register did not provide receipt with walking off to answer test msm and have her breaktime. Fortunately, the first and last time!
- JRJames RainsOct 13, 20251.0This place is gross! I have been in a few times and they are out of food with none on the way. The prep station is dirty, meat looks old and dry and all the topings are mixed together. I was in there tonight and the server making the food used dirt gloves with holes in them to make my food. I watched him use the cash register with the gloves and and then make my food. Be careful eating here, cleanliness is not top on their list.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Rivermont Station serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 8483 Holcomb Bridge Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle food online or via an app?
Yes, you can order online through their website or use the Chipotle app available on the Apple App Store for convenient ordering.
How can I contact the Chipotle Mexican Grill at Rivermont Station via email?
You can reach them at ga.3996.rivermontsta@chipotle.com for inquiries.
Does Chipotle offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Where is Chipotle Mexican Grill located in Johns Creek, GA?
It is located at 8483 Holcomb Bridge Rd, Rivermont Station, Johns Creek, GA 30022.
What nearby dining options are available around Chipotle Mexican Grill at Rivermont Station?
Nearby dining options include MomoSpot and Moon Indian Cuisine for Indian food, Jersey Mike's Subs for sandwiches, Smoothie King for smoothies, Sitar Indian Cuisine, Mona Lisa Italian Restaurant, Snooks Grill and Cocktails, El Potrillo for Mexican food, Bowl-Shi for poke, Starbucks for coffee, and American Deli.
What entertainment or activity options are close to Chipotle at Rivermont Station?
Kids Empire Rivermont offers an indoor play center and arts entertainment, and Orangetheory Fitness provides gym and boot camp classes nearby.
Are there any financial service providers near Chipotle Mexican Grill at Rivermont Station?
Yes, First Citizens Bank, Wells Fargo Bank, and Western Union are nearby for your financial service needs.
What are some nearby services or stores customers might find useful when visiting Chipotle at Rivermont Station?
Nearby services and stores include Discount Tire for automotive needs, Free Spirit Salon for beauty services, Cricket Wireless for mobile phone needs, KeyMe Locksmiths for locksmith services, and ecoATM for recycling electronics.