Chipotle Mexican Grill

2.9
205 reviews
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About

Mexican Restaurant
Chipotle Rivermont Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8483 Holcomb Bridge Rd, Johns Creek, GA
30022, United States

Hours

Reviews

2.9
205 reviews
5 stars
73
4 stars
17
3 stars
11
2 stars
19
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including cold and old ingredients, and improper food handling practices.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and improper hygiene practices by staff.

Portion Sizes

Customers frequently complained about small portion sizes and inconsistency in food servings.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with food quality at times.
  • AP
    Arina Pulkina
    Jan 4, 2026
    5.0
    The staff were so friendly and polite to me when I was picking up an order for Uber Eats. I decided to get my own meal! Lovely experience. :))
  • GG
    gt0279a
    Dec 29, 2025
    1.0
    This place is so bad. Chipotle in general has gone downhill and this location has never been good. Employee attitudes are the worst. I come in smiling and enjoying my day and they are not pleasant or care to make orders correct or with fresh food. Bins full of old, dried up food. Not clean. Ordered two burritos, one made like a small melon the other barely the size of a banana. So many bad reviews since they opened and no improvement. I am the crazy one thinking they will get better, but will no longer eat at any Chipotle because of this location.
  • EM
    Emanuil Mitrik
    Dec 10, 2025
    1.0
    Just drive to a different Chipotle if you don't want to be disappointed.
  • DT
    David Terri
    Nov 29, 2025
    1.0
    I ordered carne asada it’s not fresh also it’s pretty cold never order again
  • ML
    Marsean Lumzy
    Nov 22, 2025
    1.0
    I will never order food online from here again. I will never order food from this place again they don’t have anybody who answers the phone. Nobody is able to help you. This is the stupidest system ever the fact that you don’t have an actual person to help and to answer the phone when something is wrong is idiotic and the company should be shut down for something that stupid is this. You all are a disgrace to food and I will never order from this company again

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Rivermont Station serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 8483 Holcomb Bridge Rd?

The restaurant is open daily from 10:45 AM to 11:00 PM.