Arby's

4.0
378 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5815 State Bridge Rd., Johns Creek, GA
30097, United States

Hours

Reviews

4.0
378 reviews
5 stars
193
4 stars
91
3 stars
34
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting specific employees for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with incorrect orders and food preparation.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning well-maintained dining areas and restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Management

Several reviews mentioned positive experiences with management, particularly in handling customer issues and ensuring a pleasant dining experience.
  • TR
    Tyler Rood
    Dec 16, 2025
    5.0
    Everytime I’ve come here I’ve had the best experience and have been treated really well. The employees are nice, the service is speedy, and the food is always fresh and hot. I had a big order this time and Kennedi was very patient with me. I’m going to recommend this location to all my friends and family.
  • TJ
    TEA J
    Dec 9, 2025
    5.0
    THE SWEETEST little (older) lady was working the counter mid day on Monday, 12/8. She was very friendly, made and held eye contact as if she was truly listening and she had an authentic and personable smile. It was as if she was very happy to be taking and serving my single order of crinkle-cut fries! Young people take note. She was accustomed to actual human interaction, and seemed herself to be a lovely human being. Arby’s, it’s in your best interest to keep her. I don’t usually eat at Arby’s. I only walked in because my car was getting tires next door, it was mid-day, and I was a little hungry. SHE made me want to return. I heard her tell the kitchen crinkle-cut, but my bag had curly fries when it arrived. I told her, she smiled took it, and dealt with the kitchen (they had to cook up some crinkle cut), then delivered my correct fries to the dining room. Her eager to please customer service was SO REFRESHING. Like I said, it’s in your best interest to keep her. She’s great. And she should be your standard.
  • PP
    Painted Pony
    Nov 11, 2025
    1.0
    The worst gyros on the planet. Do not order.
  • WH
    Wayne Hoover
    Nov 10, 2025
    4.0
    I ordered the beef and cheddar. It was great with one exception. There was too much cheese sauce. I have never gotten a beef and cheddar with so much cheese sauce. It was really challenging to eat. Cheese sauce everywhere.
  • DS
    david s
    Oct 17, 2025
    3.0
    Got the gyro wrap meal and it was perfectly good the problem was the drink and the amount of ice. This is ridiculous. I took it home and measured out how much water the Cup held with that much ice in it. I got 10 oz out of a 20 oz cup.