Sonic Drive-In

3.8
941 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jesup, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 919 South First Street for the ultimate SONIC experience!

Location

Sonic Drive-In
919 South First Street, Jesup, GA
31545, United States

Hours

Reviews

3.8
941 reviews
5 stars
441
4 stars
210
3 stars
108
2 stars
59
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, indicating a need for better management and training.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, suggesting inconsistency in food quality.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others noted rudeness and lack of professionalism.

Management Concerns

Several reviews highlighted issues with management, including understaffing and poor handling of customer complaints.
  • JI
    Joshua Iler
    Jan 5, 2026
    1.0
    Picture this: My friend and I, parched and desperate for some hydration, pull into a Sonic stall. I’m in my car because, well, I’m crippled (don’t worry, I still have an excellent sense of humor about it). I can’t get out to go inside, so I do what any rational person would do: press the red button. Simple, right? First press: Silence. Not even a sigh from the speaker. Second press: "Just give me two seconds." I hear you, buddy. But I know you’re not getting a Nobel Prize for timing anytime soon. At this point, I’m basically writing a letter to my future self about what a great choice I made. We waited. And waited. And waited. It felt like the plot of a really bad mystery movie. What was going to happen? Would we ever get our drinks? Is the button actually a portal to an alternate dimension where time works differently? Who’s to say? The minutes pass like hours, and now I’m contemplating life. I think I saw the shadow of a bird fly by—was that a sign? Is the universe trying to tell me something? I’m not sure. But I know one thing: It’s been 20 minutes. I’ve stared down this red button more times than I care to admit. It’s like the world’s longest staring contest with a piece of plastic. Then, the voice finally comes back on the intercom: “Just give me a second.” AT THIS POINT, I’M WONDERING IF HE’S A TIME TRAVELER WHO'S OUTRUNNING MY ORDER. At 20 minutes, I gave up. We left. With no drink. No answer. Just a deeper understanding of the nature of patience—and an undying thirst. So, to whoever was in that stall: If you need a break, I get it. But please, next time, remember the actualmission is to serve me a drink, not make me experience the existential dread of Sonic's customer service. Moral of the story? Maybe Sonic is fast in some alternate dimension. But in this one? You’re better off waiting for a miracle. Or a soda.
  • FM
    Frances Mixell
    Dec 31, 2025
    1.0
    Placed order in drive through, then waited 20 minutes, went inside to ask about my order. Was told they had 36 online order to fill. Waited another 5 minutes to get my order. Will be a long time before I return.
  • CR
    clover right
    Dec 31, 2025
    1.0
    Orders a route 44 dirty Dr Pepper, it was clearly not Dr Pepper (there machine must have been running clear) and went back to have it fixed or get a refund, was told that they couldn’t give a refund and could only substitute with a dirty Coke by a young lady with black hair. I should think I should either be able to get a refund or have the money subtracted off of the price of another drink instead of them refusing to give me a refund and having to buy a whole Nother drink.
  • SP
    Susan Padgett
    Dec 16, 2025
    1.0
    HIRE WORKERS!!!!
  • JH
    John Hoffpauir
    Dec 11, 2025
    1.0
    Waited 40 minutes for cold food. Now they are taking forever to refund my money. could not get a refund until the owner showed up. And she was mad at me because I was Mad about them wasting my lunch hour. The people that own this Location may need to sell it before it goes bankrupt. They definitely have no experience in running a restaurant. Since they have acquired it, the business has gone down dramatically. From poor Management, training, and customer service. Those are the things that keep a restaurant viable.