Customers frequently reported poor customer service, including rude staff and slow service, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others experienced issues with undercooked chicken and incorrect orders.
Cleanliness
Several customers noted cleanliness issues inside the restaurant, including dirty conditions and unkempt staff.
Speed of Service
Many reviews highlighted slow service times, especially in the drive-thru, with some customers waiting excessively long for their orders.
Positive Staff Interactions
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
MF
Marialinda Flanagan
2 days ago
5.0
Ice cream
JJ
Jappu
Nov 2, 2025
5.0
The service was best. Food was hot and tasty. The Store was neat, clean and well maintained.
DH
DJ Hollaway
Oct 14, 2025
5.0
Really chean inside. Plus amazing staff!!
MC
Meleaha Carlson
Oct 8, 2025
1.0
Me and my friend came through to grab something around 9:30 one night. We both ordered chicken strip baskets. When we got home and ate it, after a few bites we noticed the chicken was weird and possibly undercooked. well about 12 hours after eating the chicken, extreme nausea set in for the both of us. diarrhea, throwing up, chills. all of it. that chicken made us sick. -1/10 will not eat at this location again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Jesup, GA?
Dairy Queen Grill & Chill in Jesup, GA is open daily from 10:30 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Jesup?
It is located at 312 S 1st St, Jesup, GA 31545-1125, United States.
What types of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, shakes & malts, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster seats and high chairs, has wheelchair accessibility, and provides restrooms.
Can I order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and enjoy exclusive mobile deals by downloading their app.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, they have outdoor seating available along with free WiFi for customers.
What nearby fitness options are available around Dairy Queen Grill & Chill in Jesup?
Nearby fitness options include Anytime Fitness and Leaps and Bounds Gymnastics Center, great for a workout before or after enjoying a meal or treat at Dairy Queen.
Are there other food and drink places near Dairy Queen Grill & Chill?
Yes, nearby dining options include Wawa, a convenience store and fast food restaurant, Watermelon Gumballs, an ice cream and candy store, as well as Marco's Pizza.
Which nearby services could be useful when visiting Dairy Queen Grill & Chill?
Nearby services include Soap & Suds Laundry for laundry needs, Advanced Healthcare Center for medical services, and Liberty Tax Service for financial assistance.