Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.2
400 reviews
5 stars
233
4 stars
86
3 stars
30
2 stars
14
1 star
37
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with cold, stale, or incorrectly prepared food, including cold fries and sandwiches with insufficient meat.
Service Issues
Numerous reviews highlighted poor service, including long wait times, staff indifference, and incorrect orders.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of certain staff members.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned concerns about the condition of the dining area and restrooms.
Inconsistent Experience
Customer experiences varied widely, with some enjoying their meals and service while others expressed significant dissatisfaction.
- MMMrs.Hartwell2025Dec 5, 20252.0Fries old,cold and hard
- CScarter spradleyDec 4, 20251.0Recently went to his location, ordered a classic roast beef, what I received was a beef and cheddar.
- VTValhallas TGMNov 22, 20251.0Staff acted like they didnt care about there jobs, acted like they had issues with customers coming into the restaurant today.
- JCJames CoxNov 22, 20251.0To Whom It May Concern, On November 22, 2025, at approximately 2:10 PM, my wife and I stopped at one of your Arby’s locations while traveling. We stood at the counter for nearly twenty minutes without being greeted, acknowledged, or assisted. Multiple employees walked past us, made eye contact, and continued working without offering any form of service. This experience was extremely disappointing and far below the standards we expect from Arby’s. We are frequent travelers and routinely choose Arby’s when on the road, but this incident has left a very negative impression. I am requesting that this matter be addressed promptly, as no customer should be ignored or left waiting in that manner. Thank you for your attention to this issue.
- CMChris MiltonNov 14, 20251.0Cold fries that had already been refried. Meat in the sandwich was off. They messed the order up. I asked for ketchup and they gave me 3 packets for 2 people.