Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Cleanliness
Multiple reviews highlighted poor cleanliness, with complaints about dirty dining areas and unsanitary conditions.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders, cold food, and subpar ice cream consistency.
Staff Attitude
There were mixed feelings about staff attitudes, with some customers noting helpful and friendly service, while others described employees as unfriendly and unmotivated.
Value for Money
Several customers felt that prices were high and that the value for money was lacking, especially given the quality of food and service.
TH
Theodore Hendrixson
Dec 22, 2025
5.0
We got exactly what we expected when visiting a Dairy Queen!
DL
denise lutz
Nov 26, 2025
1.0
Stood in line for ten minutes. Nobody even acknowledged that I was there. Worker walked right past and didn’t acknowledge I was standing there. Got tired of waiting left.
JA
June Allen
Nov 17, 2025
5.0
My husband and I visited this store almost every day in the month of October to eat ice cream and every visit was good experience. The staff that is there are some of the best we’ve encountered there and we’ve been coming for 20+ years. We want to mention one in particular who went above and beyond to make sure we, as well as everyone else, were taken care of- Jami Bailey does an exceptional job.
DB
David W Bowen
Nov 13, 2025
4.0
I like dq, but I feel the prices are getting to high. No value anymore.
CT
Carter Thomas
Nov 9, 2025
1.0
Don’t order delivery. The posted online delivery times are a lie. I ordered my meal to be delivered 2 hours and 15 minutes ago and the restaurant is literally 3 minutes from my hotel. The food has still not arrived. I had to call a toll-free number where I waited on hold for over 5 minutes to be connected to someone in a third world country who spoke broken English in order to cancel my order. Every time I’ve ordered from this location it at least takes 1.5 hours to be delivered but tonight will be the last time I ever patronize Dairy Queen on Jekyll Island. 👎🏻
What are the opening hours for Dairy Queen Grill & Chill on weekends?
Dairy Queen Grill & Chill is open from 10:00 AM to 11:00 PM on Fridays and Saturdays, and 10:00 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location is family-friendly, offers high chairs, outdoor seating, restrooms, and welcomes children.
Does Dairy Queen Grill & Chill provide amenities like WiFi and wheelchair accessibility?
Yes, the restaurant offers free WiFi and is wheelchair accessible to accommodate guests' needs.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/42403/.
Are there any exclusive deals available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen App for exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located in Jekyll Island?
It is located at 50 Ben Fortson Pkwy, Jekyll Island, GA 31527, United States.
What nearby convenience stores can I visit when going to Dairy Queen Grill & Chill?
Nearby convenience stores include Circle K and Flash Foods, which also offer gas station services and groceries, convenient for quick stops before or after your visit.
Are there nearby restaurants to Dairy Queen Grill & Chill where I can enjoy other types of cuisine?
Yes, nearby dining options include Love Shack BBQ Shrimp and Yard Bird for barbecue and American food, as well as Sunrise Grille and Zachry's Seafood Restaurant for various American and seafood dishes.
What popular attractions or shopping centers are close to Dairy Queen Grill & Chill on Jekyll Island?
Near Dairy Queen Grill & Chill, you can visit Jekyll Island Beach Village for shopping and entertainment, and Maxwell's for flowers, gifts, and clothing stores.