Dairy Queen Grill & Chill

3.3
890 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
50 Ben Fortson Pkwy, Jekyll Island, GA
31527, United States

Hours

Reviews

3.3
890 reviews
5 stars
300
4 stars
186
3 stars
127
2 stars
77
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Cleanliness

Multiple reviews highlighted poor cleanliness, with complaints about dirty dining areas and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders, cold food, and subpar ice cream consistency.

Staff Attitude

There were mixed feelings about staff attitudes, with some customers noting helpful and friendly service, while others described employees as unfriendly and unmotivated.

Value for Money

Several customers felt that prices were high and that the value for money was lacking, especially given the quality of food and service.
  • TH
    Theodore Hendrixson
    Dec 22, 2025
    5.0
    We got exactly what we expected when visiting a Dairy Queen!
  • DL
    denise lutz
    Nov 26, 2025
    1.0
    Stood in line for ten minutes. Nobody even acknowledged that I was there. Worker walked right past and didn’t acknowledge I was standing there. Got tired of waiting left.
  • JA
    June Allen
    Nov 17, 2025
    5.0
    My husband and I visited this store almost every day in the month of October to eat ice cream and every visit was good experience. The staff that is there are some of the best we’ve encountered there and we’ve been coming for 20+ years. We want to mention one in particular who went above and beyond to make sure we, as well as everyone else, were taken care of- Jami Bailey does an exceptional job.
  • DB
    David W Bowen
    Nov 13, 2025
    4.0
    I like dq, but I feel the prices are getting to high. No value anymore.
  • CT
    Carter Thomas
    Nov 9, 2025
    1.0
    Don’t order delivery. The posted online delivery times are a lie. I ordered my meal to be delivered 2 hours and 15 minutes ago and the restaurant is literally 3 minutes from my hotel. The food has still not arrived. I had to call a toll-free number where I waited on hold for over 5 minutes to be connected to someone in a third world country who spoke broken English in order to cancel my order. Every time I’ve ordered from this location it at least takes 1.5 hours to be delivered but tonight will be the last time I ever patronize Dairy Queen on Jekyll Island. 👎🏻

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Jekyll Island?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

What are the opening hours for Dairy Queen Grill & Chill on weekends?

Dairy Queen Grill & Chill is open from 10:00 AM to 11:00 PM on Fridays and Saturdays, and 10:00 AM to 10:00 PM on Sundays.