Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
887 reviews
5 stars
299
4 stars
185
3 stars
127
2 stars
77
1 star
199
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, several reported issues with cold or improperly prepared items, including incorrect orders and missing ingredients.
Service Issues
Numerous reviews highlighted slow service, rude staff, and a lack of training among employees, leading to negative customer experiences.
Cleanliness
A significant number of customers expressed concerns about the cleanliness of the restaurant, citing dirty tables, floors, and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food, particularly the ice cream and burgers, indicating that experiences can vary.
Management Concerns
Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall operational issues affecting customer satisfaction.
- JAJune Allen6 days ago5.0My husband and I visited this store almost every day in the month of October to eat ice cream and every visit was good experience. The staff that is there are some of the best we’ve encountered there and we’ve been coming for 20+ years. We want to mention one in particular who went above and beyond to make sure we, as well as everyone else, were taken care of- Jami Bailey does an exceptional job.
- DBDavid W BowenNov 13, 20254.0I like dq, but I feel the prices are getting to high. No value anymore.
- CTCarter ThomasNov 9, 20251.0Don’t order delivery. The posted online delivery times are a lie. I ordered my meal to be delivered 2 hours and 15 minutes ago and the restaurant is literally 3 minutes from my hotel. The food has still not arrived. I had to call a toll-free number where I waited on hold for over 5 minutes to be connected to someone in a third world country who spoke broken English in order to cancel my order. Every time I’ve ordered from this location it at least takes 1.5 hours to be delivered but tonight will be the last time I ever patronize Dairy Queen on Jekyll Island. 👎🏻
- GIgabe itchNov 1, 20255.0Very pleasant experience, our cashier helped us find what we wanted and the food was very hot and fresh!
- TTtheregoesprogressSep 29, 20251.0Why do these employees hate life and their customers so much? This is a beautiful Dairy Queen to work at, even if it is attached to a gas station. I worked at a Dairy Queen in the middle of nowhere PA during high school and I know what I am asking for is not hard to do at all. Since they choose not to stock chocolate soft serve, I asked for chocolate sauce added to the blizzard. I got more specific this time because 2 days ago, they barely put any chocolate in my same order. This time I made sure to repeat they could charge me extra, please don’t worry about flipping it upside down, I know chocolate makes it a bit more liquid-y. Well, she slammed these two blizzards down on the counter like she did not gaf about the mess she just made for herself to clean up 😂 And despite charging me for 2 chocolate sauces, they couldn’t even get the chocolate in the blizzard, it was just on top, pouring over the side. Also not putting pickles on a burger when asked is super easy. She made sure there were extra pickles. These people just hate life and are taking it out on the ice cream and the people that love it. Stay clear of this one 😬
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Jekyll Island?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the opening hours for Dairy Queen Grill & Chill on weekends?
Dairy Queen Grill & Chill is open from 10:00 AM to 11:00 PM on Fridays and Saturdays, and 10:00 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location is family-friendly, offers high chairs, outdoor seating, restrooms, and welcomes children.
Does Dairy Queen Grill & Chill provide amenities like WiFi and wheelchair accessibility?
Yes, the restaurant offers free WiFi and is wheelchair accessible to accommodate guests' needs.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/42403/.
Are there any exclusive deals available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen App for exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located in Jekyll Island?
It is located at 50 Ben Fortson Pkwy, Jekyll Island, GA 31527, United States.
What nearby convenience stores can I visit when going to Dairy Queen Grill & Chill?
Nearby convenience stores include Circle K and Flash Foods, which also offer gas station services and groceries, convenient for quick stops before or after your visit.
Are there nearby restaurants to Dairy Queen Grill & Chill where I can enjoy other types of cuisine?
Yes, nearby dining options include Love Shack BBQ Shrimp and Yard Bird for barbecue and American food, as well as Sunrise Grille and Zachry's Seafood Restaurant for various American and seafood dishes.
What popular attractions or shopping centers are close to Dairy Queen Grill & Chill on Jekyll Island?
Near Dairy Queen Grill & Chill, you can visit Jekyll Island Beach Village for shopping and entertainment, and Maxwell's for flowers, gifts, and clothing stores.