Wendy's

3.8
1191 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5270 Highway 129 North, Jefferson, GA
30549, United States

Hours

Reviews

3.8
1,191 reviews
5 stars
508
4 stars
290
3 stars
170
2 stars
71
1 star
152

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, soggy, or improperly cooked items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and kitchens.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items.

Staff Attitude

Feedback indicated that staff attitudes varied widely, with some being friendly while others were described as rude or indifferent.
  • JB
    Jeff B
    6 days ago
    3.0
    Fries were served cool, because they put the fries in it's container before the burgers were done. The bathroom paper towel dispenser was not working. Hopefully the employees continued to wash their. hands even though they couldn't dry them. Food was good.
  • KM
    K. Morgan
    Nov 14, 2025
    4.0
    The employees were probably some of the least friendly and even borderline rude that I've ever seen. We weren't greeted or told "give me just a second and I'll be right with you" or anything, and we waited an unnaturally long time to make our order at the counter when there were NO customers inside. Then, when the woman walked over, she just stared at us until we spoke. She genuinely looked pained that she had to take our order, complete with a deep sigh and closing her eyes for a period of time before asking us if that was all. She asked us for a name, which we gave...but then she just sat our food on the counter and didn't call it out that it was ready. When I saw the family behind us get their food first (there were only two of us), I realized that our food was sitting on the counter. All that said, though, the food was awesome. It was fresh, hot, great quality, and the portion size was great. As long as you want some fantastic chicken strips, hot fries, and a crisp Dr. Pepper and you're ok on waiting a while for employees who have the personality of a dead stump and side-eye you from the handwashing sink behind the counter...this is 100% the place to go.
  • CC
    Candace Carter
    Nov 9, 2025
    1.0
    spent 40 on dinner lastnight just to get home and bite into my burger and this was in there!! i went to the restaurant to talk to a manager and she was such a smartass and basically told me i was lying.. dedra needs to be fired because how can any place of business be ran by such childish people? won’t be going back.
  • JB
    Jack Butler
    Nov 7, 2025
    3.0
    Food was Great 👍
  • BR
    Brandon Roell
    Oct 20, 2025
    1.0
    Crappy burgers dry, don’t EVER spend your hard earned here, minimum wage

Frequently Asked Questions About Wendy's

Is Jefferson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.