Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported excessively long wait times for their orders, with some waiting over 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and tables.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and incorrect preparation.
PP
Perry Parkey
Jan 1, 2026
1.0
Placed a mobile order. Two out of the three burgers where made incorrectly. Unable to make contact with the store over the phone.
JR
Joanne Redmond
Dec 31, 2025
1.0
Disgusting inside, rude and unhelpful staff and unbelievably slow!! People waiting for 30 mins for a small order, no straws or napkins. Dirty tables and spilled drinks on floor. Restrooms looked as they hadn’t been cleaned in weeks and no toilet paper, soap scum all over mirrors and floor. Doesn’t even deserve the 1 star rating.
TO
traveling onto
Dec 26, 2025
5.0
perfect hot and salted golden fries perfect fish filet perfect tea dark honey brown not overly sweet and weak served in 2 minutes 9 pm 12/26 ...why can't all of their restaurants have food made this perfectly and served this fast seasoned perfectly hot and almost fainted was so delicious
MM
MAVIS
Dec 26, 2025
2.0
Meh, Burgers i got were kinda dry, pickles only on a half if them & it was extra pickles so i had like 6 pickles on one side 0 on the other half, order also took alot longer then expected it to be, nuggets were fine, and wasnt really a friendly vibe in my opnion. if you want cheap ok food then go here ig. its super slow but still took a while for my order, burgers were definently sitting for a bit since they were dry. fiancee said chicken sandwiches were ok.
KM
Kaitlyn M
Dec 7, 2025
1.0
They had a whole bunch of sealed orders at the pickup counter and only one had a receipt on them. The lobby was packed full of people and we had literally only ordered 3 frozen drinks. And ordered about 20-25 mins before we even showed up. My app said the order wasn’t ready but the screen at the counter said it was, but every time I went up to the counter there were no new orders up there, just the ones without a receipt. Everyone was getting mad and trying to feel the outside of the bags to see if it was theirs without opening the seal, but they couldn’t. No one came to the counter except for about 3 times for like 5 seconds each time the whole 45 minutes we were waiting in the lobby. Someone in there said they had already been waiting about 30 minutes before we got there and was still there waiting when we left. I understand being busy but having customers waiting for over an hour when there are full bags of completed orders sitting on the shelf BEHIND the counter? That’s crazy. We ended up saying whatever with the 7 dollars and left without our drinks and went to speedway to get slushies. This was not a pleasant trip at all.