Dairy Queen Grill & Chill

4.2
1068 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
545 Panther Dr, Jefferson, GA
30549-5402, United States

Hours

Reviews

4.2
1,068 reviews
5 stars
625
4 stars
218
3 stars
107
2 stars
40
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising fresh and tasty items while others complained about cold, greasy, or poorly prepared meals.

Service Issues

Multiple reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

The restaurant received mixed feedback on cleanliness, with some praising its cleanliness while others reported unsanitary conditions.

Management Concerns

Several customers expressed dissatisfaction with management practices, particularly regarding staff treatment and order accuracy.

Positive Experiences

Despite the issues, many customers appreciated friendly staff and good experiences, especially during busy times.
  • LM
    Lisa Meloro
    Dec 14, 2025
    5.0
    Hot fresh food
  • SS
    Susanna Scroggs
    Dec 4, 2025
    5.0
    December 4th 2025 roughly 7:45 pm whoever was working that night you all deserve a raise and a bonus. This was the most overwhelmingly great fast food experience we've had in so long. Actual effort put into the food, actual food and not the weird shrinkflation nonsense every other fast food restaurant gives you. Hats off, round of applause, standing ovation! It felt like pre-covid fast food again, the good stuff. Thank you!
  • KK
    Kels
    Nov 13, 2025
    2.0
    I asked for extra toppings in my blizzard, there was one chunk, one bite! My ice cream cone was almost non existent because it was so small! Won't be back. Never had such small portions at any DQ before... wild.
  • TB
    Taylor Burel
    Oct 18, 2025
    1.0
    They did not flip my blizzard (as they advertise they will) then I flipped it and it fell out. They were extremely unfriendly about the whole experience. Also advertising a blizzard “they don’t sell”
  • JJ
    Jennifer Jones
    Oct 17, 2025
    2.0
    The only thing they had good was the vanilla ice cream alone the food was very greasy the people at the window was very rude I think they need to bring back the tropical blizzard and that'll make everything better

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The store is open every day from 6:00 AM. On Monday through Thursday it closes at 10:30 PM, and on Friday through Sunday it closes at 11:00 PM.