Customers reported inconsistent food quality, with some praising fresh and tasty items while others complained about cold, greasy, or poorly prepared meals.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The restaurant received mixed feedback on cleanliness, with some praising its cleanliness while others reported unsanitary conditions.
Management Concerns
Several customers expressed dissatisfaction with management practices, particularly regarding staff treatment and order accuracy.
Positive Experiences
Despite the issues, many customers appreciated friendly staff and good experiences, especially during busy times.
LM
Lisa Meloro
Dec 14, 2025
5.0
Hot fresh food
SS
Susanna Scroggs
Dec 4, 2025
5.0
December 4th 2025 roughly 7:45 pm whoever was working that night you all deserve a raise and a bonus. This was the most overwhelmingly great fast food experience we've had in so long. Actual effort put into the food, actual food and not the weird shrinkflation nonsense every other fast food restaurant gives you. Hats off, round of applause, standing ovation! It felt like pre-covid fast food again, the good stuff. Thank you!
KK
Kels
Nov 13, 2025
2.0
I asked for extra toppings in my blizzard, there was one chunk, one bite! My ice cream cone was almost non existent because it was so small! Won't be back. Never had such small portions at any DQ before... wild.
TB
Taylor Burel
Oct 18, 2025
1.0
They did not flip my blizzard (as they advertise they will) then I flipped it and it fell out. They were extremely unfriendly about the whole experience. Also advertising a blizzard “they don’t sell”
JJ
Jennifer Jones
Oct 17, 2025
2.0
The only thing they had good was the vanilla ice cream alone the food was very greasy the people at the window was very rude
I think they need to bring back the tropical blizzard and that'll make everything better
What are the operating hours of Dairy Queen Grill & Chill?
The store is open every day from 6:00 AM. On Monday through Thursday it closes at 10:30 PM, and on Friday through Sunday it closes at 11:00 PM.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location provides booster seats, high chairs, is family-friendly, welcoming to children, and has wheelchair accessibility.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place orders online for pickup via their order website.
Does Dairy Queen Grill & Chill offer free Wi-Fi for customers?
Yes, free Wi-Fi is available at the location for customers.
Where is Dairy Queen Grill & Chill located?
It is located at 545 Panther Dr, Jefferson, GA 30549-5402, United States.
What nearby medical centers are close to Dairy Queen Grill & Chill?
Nearby medical centers include Piedmont Physicians of Jefferson, Piedmont Urgent Care, Athens Regional Hospital, and Northeast Georgia Physicians Group clinics.
What other dining or food options are near Dairy Queen Grill & Chill?
Nearby food options include Chill Out Frozen Yogurt, Domino's Pizza, and Auntie Anne's Clipper Travel Center Jefferson for varied tastes.
Are there any nearby places where I can manage banking or financial services near Dairy Queen Grill & Chill?
Yes, nearby financial services include Bank OZK and Mountain Valley Community Bank.