Tropical Smoothie Cafe

Reviews

• WP

  Wendy Poteat

  Apr 3, 2026
  5.0
  Super friendly staff, answered my questions and thrilled to have sugar free/no sugar added options!
• JW

  Jewelry World

  Mar 31, 2026
  1.0
  I drove an hour each way to visit this location because I genuinely enjoy Tropical Smoothie Cafe. Unfortunately, my Tropicboba bowl was missing the boba entirely. I reached out to customer service to resolve the issue and have had to follow up multiple times. Despite clearly requesting a refund for an incorrectly made product, I continue to be pushed toward accepting a gift card instead. Very disappointing experience, especially considering the time and effort it took to visit. Edit to add: Thank you for your response. I have been in contact with your Guest Care team and have followed up multiple times. While I appreciate the reply here, I am still waiting on a clear resolution and confirmation that the refund has been completed. There has also been some confusion in communication regarding what occurred in-store, so I would appreciate this being reviewed thoroughly and resolved as soon as possible. I’m hopeful this can be handled promptly moving forward.
• RB

  Reagan Burrell

  Mar 22, 2026
  5.0
  I really enjoy visiting this place! Mel and Savannah provide exceptional service. I highly recommend it to others.
• MM

  monica marie

  Mar 11, 2026
  4.0
  I come in frequently as I'm 20 miles away ...during the daytime I have the best service ...but this evening we walked in at 810 and both girls were so busy cleaning that I thought maybe the store was closed because no one stopped to greet or ask for our order ..I had to ask if it was still open to get service ..She said there is only 2 workers but i personally feel you are supposed to stop what you are doing and greet customers...
• NH

  Naddy H

  Mar 9, 2026
  3.0
  Ok so I’m going to start by saying that I go to this place often. In the beginning, when they first opened, I would order smoothies and they tasted really fruity and flavorful. But now as I keep going I’m getting disappointed. ☹️ I feel like they taste old. Not sure if it the ice or the fruit but I don’t like The taste at all. It Kind of tastes like freezer burn. I just spent $21. And the last 3 times they’ve been tasting like this. So I’m going to pass on going in for a while. But the customer service is great and the girls are amazing.

Frequently Asked Questions About Tropical Smoothie Cafe