McDonald's

3.1
1961 reviews
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Business Details

1493 W Church St, Jasper, GA
30143, United States
(706) 692-3553
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1493 W Church St, Jasper, GA
30143, United States

Hours

Reviews

3.2
1,922 reviews
5 stars
571
4 stars
334
3 stars
338
2 stars
207
1 star
472

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times being a common complaint.

Customer Service

Feedback on customer service was mixed, with some employees praised for their friendliness while others were criticized for rudeness and lack of professionalism.

Food Quality

Several customers noted that the food was often cold, stale, or not prepared as requested, contributing to a negative dining experience.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the dining area.
  • DE
    Dirk Ebener
    2 days ago
    2.0
    This was a very disappointing experience at the McDonald’s in Jasper GA. The restaurant was not busy at all, busy drive through, hamburgers were decent, but the pickles very old, and I had to take them off because of the taste. The restaurant was very dirty, food and wrappers on the floor, food parts also left on benches and tables. The bathroom was also dirty. My score 3.1.
  • TT
    TruBluBlondie
    5 days ago
    2.0
    Had to pick up our order placed on mobil app. Let's just say it was not a very good experience at all. For starters, the cashier and drink maker couldn't comprehend. No ice on two drinks. The same drinks at that as well as he was disgruntled mad and hated his life and you could tell. People running the food line. We're pretty fast however with fast meant sloppy sloppy sloppy. Condiments coming out the side of the sandwich. Lettuce half on half in the wrapper. We asked for onion as well as tomato half on half off. Basically a big mess. It took 15 minutes to make sense for an order that was mobile app 15 minutes prior!!!! Make this make sense, it's fast food do better.
  • TG
    Tiffany Green
    Nov 9, 2025
    5.0
    Ella is amazing!! And if you have/had an issue with your order.... she'll go above and beyond to make things right
  • SB
    Silly Bean
    Nov 4, 2025
    5.0
    Jennifer was fantastic and helpful. Professional yet friendly and caring. The atmosphere is clean and exciting. Helped is sort put our app difficulties.
  • IP
    Ivi Patterson
    Nov 2, 2025
    1.0
    gave me nasty cold fries, put said fries back in oil, slammed window in my face. i work in fast food, i get it, do it right the first time tho? especially when a problem is presented. went all the way around the world just to put fresh fries in the fryer anyways.
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Frequently Asked Questions About McDonald's

What are the regular hours for dining in at McDonald's located at 1493 W Church St, Jasper, GA?

The McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-thru open at this McDonald's?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.