Chipotle Mexican Grill

Reviews

• JD

  Justice DeG

  Feb 28, 2026
  1.0
  Ordered tacos- meat wasnt cooked- sent straight from the fridge- half the order was missing- sour cream was thrown over everything. Disgusting. Absolutely disgusting.
• CB

  Cassidy Baileys

  Feb 28, 2026
  1.0
  It has been several months since this location opened and still, every time I go in to give it a chance, they are missing several essential menu items. There always seems to be plenty employees sitting around, yet they are always missing protein options and fajita veggies from both the drive thru and the front. Not to mention, the food that is sitting in the front looks dried out like it’s been sitting there for hours. The employees seem distracted and confused about what they’re doing. Today, the employee fixing my bowl was so distracted by their co-worker that they gave me half/quarter spoon fulls of each thing I asked for. My bowl looked sad, half empty, and fajita veggie-less at the end of the line. My mother waited 15 minutes for the veggies and steak to cook, and ultimately decided to not get food because of the whole ordeal. The manager was unapologetic, no sorry for the wait, no compensation, no recognition. They had plenty of time to stand outside with their friend chatting, but couldn’t take their time to apologize and offer any sort of assistance. I’ve given this location enough chances and enough time. I won’t be returning unless the management is completely taken over by someone more competent.
• RP

  Richard P

  Feb 21, 2026
  1.0
  Staff look like they have no clue what they are doing. Never any product made. Only person in the store but still waited for a while for someone to come around the corner just to tell me they didn’t have anything ready. The managers should be ashamed, why even be in business. Dog water…. Shut that place down and bringing a QDOBA
• AH

  Audrey Holloway

  Feb 18, 2026
  1.0
  I was charged for 4 meals when we only ordered two. The cashier was so focused on the money, he didn’t pay any attention to what we actually got. Later I discovered the overcharge and contacted Chipotle, they responded by asking for my receipt number, exact time of day etc as if they couldn’t believe this would ever happen. I didn’t get a paper receipt. I won’t be back and will warn everyone I know to stay away.
• HP

  Hannah Pohlman

  Feb 15, 2026
  1.0
  I ordered my usual through the app and it was straight up inedible. Paid for chips and extra cheese that I didn’t receive (I didn’t even receive what would qualify as a light amount of cheese), but worst of all the steak was old, dry, and overcooked. Chatbot pepper is no help whatsoever when there are multiple issues with the order. Pepper thought a voucher for a free drink and free side of chips was a sufficient way to rectify the situation, what a slap in the face. I wouldn’t feed this crap to my dog even though it’s every bit as hard and dry as her kibble.

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