Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,137 reviews
5 stars
298
4 stars
178
3 stars
209
2 stars
133
1 star
319
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.
Management Issues
There were multiple mentions of ineffective management, with reports of staff being untrained and unresponsive to customer needs.
- JJJordy._.Nov 16, 20251.0DONT EAT HERE: food will give you food poisoning, I nearly had to go to the hospital because of how sick it made me, plus the service is always rude anyways. food itself is mediocre and not worth the pain and sickness it’ll cause
- PFPhillip FosterNov 13, 20251.0Bring back the real fast food was told to pull up just so they don't get in trouble soooo im debating on leaving and losing my money this is ridiculous been waiting 10 mins now
- IPIris PinkneyNov 4, 20252.0The new style of lobby has eliminated customer service all together. There's never anyone at the counter. When they do appear, they look at you, like you don't belong, rather than greeting you with a smile and a "how can I help you?"
- MLMichelle's ListOct 28, 20255.0A bit unorganized but the staff was awesome and did everything to make things right. Always a favorite when I need a french fry fix and oh yes, those Happy Meal Boo Buckets!
- CCCrissyOct 12, 20251.0The last two times I've went here, was honestly mindblowing and not in the good way. The first time, the three employees that we working basically shoved our food into our hands. They were very rude and unfriendly. The second time, the woman working the drive thru, got our order wrong even after I repeated myself multiple times before we got the food what our order was. They forgot one of our mc'chickens, we ordered two. And my friend who was with me heard me at the drive thru say "two mc'chickens." Multiple times. They then made us pay for another one.We also ordered two apple pies, they gave us one apple and one strawberry. When I went in the cashier proceeded to say "we were out of apple pies, more would have to be made. You'll have to wait so we just gave you a strawberry one." We didn't want the strawberry and she was very rude about it the whole time. Overall the people working night shift, need to have better customer service, and people skills. If you can't be nice to your customers or get their orders right you shouldn't be working. Tighten up ya'll.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Jackson, GA?
McDonald's in Jackson, GA is open from 5:00 AM to 1:00 AM every day of the week.
Does McDonald's offer drive-thru service in Jackson, GA?
Yes, McDonald's in Jackson, GA has a drive-thru open daily from 5:00 AM to 1:00 AM.
Can I order McDonald's food for delivery in Jackson, GA?
Yes, delivery is available daily from 5:00 AM to 11:59 PM through their delivery service.
Does McDonald's offer curbside pickup?
Yes, McDonald's provides curbside pickup as part of its pickup and delivery services.
How can I order McDonald's using a mobile app?
You can order McDonald's using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's in Jackson, GA?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Jackson, GA?
McDonald's is located at 546 E 3rd St, Jackson, GA 30233, USA.
Are there other fast food restaurants near McDonald's in Jackson?
Yes, nearby fast food options include Taco Bell, KFC, Burger King, and Subway, all within a short distance for convenient dining alternatives.
What other services can I find near McDonald's in Jackson, GA?
Near McDonald's you can find services like CVS Pharmacy for medical needs, UPS Access Point for shipping, and Ameris Bank ATM for financial transactions.
Are there any recreational or accommodation options close to McDonald's in Jackson?
Yes, Days Inn by Wyndham Jackson offers nearby accommodation and places like Redbox provide video and game rentals for entertainment.