McDonald's

3.0
2614 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
113 Truck Stop Way, Jackson, GA
30233, United States

Hours

Reviews

3.0
2,614 reviews
5 stars
715
4 stars
414
3 stars
417
2 stars
249
1 star
819

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Customer Service

Many reviews highlighted rude and unprofessional staff, with complaints about lack of assistance and poor communication.

Food Quality

Several customers experienced issues with incorrect orders, unsanitary conditions, and food that was either undercooked or overcooked.

Cleanliness

Multiple reviews mentioned dirty environments and unkempt staff, raising concerns about hygiene.

Overall Experience

The majority of feedback indicated a disappointing experience, with many customers stating they would not return.
  • JD
    Jerry Donnell
    Nov 10, 2025
    1.0
    The young lady came up there to get something to eat on her day off and they started yelling at her to come to work bc they were short staffed. Took 30 minutes to get the first half of what we ordered and telling folks coming in the door there's a wait kinda sad was only 2 customers inside and 3 cars in the drive thru.
  • GJ
    Gihan Jay
    Nov 8, 2025
    2.0
    This McDonald's is by far the worst location. Waited for 40 minutes get a single breakfast and a coffee, and still got the order wrong. Employees keep wondering from corner to corner walking aimlessly doing almost nothing. While others, or I must say 2 employees,are working tirelessly to fill orders. Orders are backed up And it seems nobody knowing what the heck is going on.
  • WW
    Weston Webb
    Nov 5, 2025
    1.0
    Got there this morning at 6:10 AM and pulled into the drive thru, after waiting 3 minutes for a workers to say something, a woman said if I wanted to order food I had to come inside. Wild as it may seem, I parked and went inside to a woman counting money at the register and she proceeds to tells me I cannot order food until she does what she has to do. After waiting for 4 minutes she walks off and doesn’t say anything. Any McDonald’s in the US are open and rolling and should never been turning away customers from lack of work ethic
  • WJ
    Walton Jin
    Nov 2, 2025
    1.0
    I ordered takeout, and my child went in to pick it up but didn’t come out for ten minutes. When I went inside, I found out that the order was missing an item. My child had been standing at the front the entire time, waiting, but no one came over to ask if help was needed. It seems this McDonald’s doesn’t consider children to be customers.
  • LJ
    Ling Jin
    Nov 2, 2025
    1.0
    Ordered three kids’ meals but they didn’t give any dipping sauce, so we had to go back ourselves to get it. The kids also ordered another meal that came with ice cream, but it was never served. Even after we told the staff, they took a long time to fix it. They only brought the ice cream after the adults came in, and the place wasn’t even busy.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 113 Truck Stop Way in Jackson, GA?

This McDonald's location is open 24 hours a day, 7 days a week.

Does the McDonald's at 113 Truck Stop Way have a drive-thru?

Yes, this McDonald's offers a drive-thru service that operates 24/7.