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Dunkin'

4.0
(750 reviews)
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Business Details

2781 Highway 16 W, Jackson, GA
30233, United States
(470) 928-2303
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jackson, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2781 Highway 16 W, Jackson, GA
30233, United States

Hours

Reviews

4.0
750 reviews
5 stars
394
4 stars
166
3 stars
69
2 stars
34
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many reviews mentioned low-quality food, including stale donuts and poorly prepared meals, leading to dissatisfaction.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting unsanitary conditions and others praising the cleanliness of the location.

Customer Experience

While some customers had positive experiences with friendly staff, many expressed frustration with the overall service and management.
  • EE
    Erika
    5 days ago
    1.0
    Y'all really send food out the door like this in good conscience? Wow. I hope other people see this and avoid your "Egg and Cheese Wrap", or your business completely.
  • ND
    nicholas dickens
    Jan 14, 2026
    1.0
    Meal was cold, cheese wasnt melted, coffee wasnt hot. I sent it back and second time it came out it was hot but only half of a top croissant. Low quality ingredients, food made wth 0 effort but cost me 10 dollars. I will never eat here again. Dunkin doughnuts as a corporation... you need to do better
  • JF
    Jason Frisbie
    Nov 2, 2025
    4.0
    I’ve been in this car line for about 30 minutes! 25 the other day , this is so ridiculous. We need a new coffee place in town.
  • BH
    B Hightower
    Oct 24, 2025
    1.0
    They close 30 minutes then what is posted on the online site. An only offer regular coffee when close to closing.. lattes aren’t that good as well even when they do make them.
  • ST
    stonecold threesixteen
    Oct 15, 2025
    1.0
    I went to get a coffee refill in my personal cup on 10/15/25 @ 8:00 am and females that were there were very rude and cut me off and said I'll sell you a large cup and dump it in there if you'd like it told her that there was a refill button for 32oz cup cause I have done it before she kinda raised her voice and said I already told you I'll sell you a cup and dump it in there. In front of other customers
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Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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