Dairy Queen Grill & Chill

3.9
729 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
112 Peachtree St, Jackson, GA
30233-1872, United States

Hours

Reviews

3.9
729 reviews
5 stars
338
4 stars
181
3 stars
104
2 stars
40
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some employees received praise for their friendliness and efficiency, others were reported as rude and disorganized, leading to inconsistent customer experiences.

Food Quality

Customers frequently complained about cold, overcooked, or incorrect food orders, with many expressing disappointment in the overall quality of meals.

Speed of Service

Service speed varied significantly; some customers experienced quick service, while others reported long wait times and disorganization during busy periods.

Cleanliness

The establishment was noted for being clean by several customers, although there were concerns about food handling practices.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
  • CC
    cara cannon
    Oct 18, 2025
    5.0
    I came to Dairy Queen for a Blizzard and left wondering if I had just witnessed the Avengers of fast food in action—Natalie, Kaylee, Aaron, and Kenzie were an unstoppable force of friendliness, efficiency, and ice cream excellence. Natalie and Kaylee took my order like pros on a mission, Aaron was clearly running the back like a commander in a delicious dessert operation, and Kenzie delivered my food with the grace and confidence of someone who *knows* the fries are perfectly salted. I don’t know what kind of magical team-building ritual they’ve done, but it’s working—10/10 would let them run the country (or at least my next snack break).
  • DC
    Daniel Campbell
    Oct 16, 2025
    4.0
    Fast and friendly service
  • BB
    Bri Bri
    Sep 26, 2025
    1.0
    I ordered.a Flamethrower burger with no tomato or cheese and I got a dry burger!🙄🙄 Also the fries were cold! I mean it's really not hard to read the order that someone places!
  • SS
    Step S
    Sep 17, 2025
    1.0
    My blizzards are straight melted!!! I don’t send food back but omg….what is this???? It’s supposed to be a blizzard not a milkshake……
  • FR
    Frank Russell
    Sep 5, 2025
    5.0
    If Dairy Queen had saints, there is an employee that could quite possibly be labeled as the patron saint of service and soft serve. That particular employees name is Aaron. What he demonstrates behind that counter is nothing short of “shokunin kishitsu,” the craftsman’s spirit perfected in the sacred art of Blizzards and cones. Every swirl of ice cream, every perfectly mixed Blizzard, every kind word to a customer carries the weight of years of discipline and pride in his craft. Local legend whispers that before arriving in Jackson, Aaron journeyed to the mythical mountains of the Cascades, where he scaled peaks shrouded in mist and silence. There, high above the clouds, he sought wisdom from the ancient spirits of cold and cream. For forty nights he practiced, learning the sacred balance of sweetness and swirl, until even the winds themselves bowed to his mastery. When he descended, he carried with him not only the technique of the Blizzard but the spirit of perfection that lives in every treat he serves today. Walking into this Dairy Queen feels less like a fast-food stop and more like stepping into a temple where Aaron quietly, humbly performs miracles one order at a time. I’ve seen royalty receive less care and precision than what he delivers to each customer who walks through these doors. Truly, it is written: “Man shall not live by bread alone, but by every Blizzard mixed by Aaron.” To call him an employee would be a disservice. He is an artisan, a master, a legend walking among us in Jackson, GA. May his example be studied, his dedication remembered, and his Blizzards enjoyed for generations to come.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.