While some employees received praise for their friendliness and efficiency, others were reported as rude and disorganized, leading to inconsistent customer experiences.
Food Quality
Customers frequently complained about cold, overcooked, or incorrect food orders, with many expressing disappointment in the overall quality of meals.
Speed of Service
Service speed varied significantly; some customers experienced quick service, while others reported long wait times and disorganization during busy periods.
Cleanliness
The establishment was noted for being clean by several customers, although there were concerns about food handling practices.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
CC
cara cannon
Oct 18, 2025
5.0
I came to Dairy Queen for a Blizzard and left wondering if I had just witnessed the Avengers of fast food in action—Natalie, Kaylee, Aaron, and Kenzie were an unstoppable force of friendliness, efficiency, and ice cream excellence. Natalie and Kaylee took my order like pros on a mission, Aaron was clearly running the back like a commander in a delicious dessert operation, and Kenzie delivered my food with the grace and confidence of someone who *knows* the fries are perfectly salted. I don’t know what kind of magical team-building ritual they’ve done, but it’s working—10/10 would let them run the country (or at least my next snack break).
DC
Daniel Campbell
Oct 16, 2025
4.0
Fast and friendly service
BB
Bri Bri
Sep 26, 2025
1.0
I ordered.a Flamethrower burger with no tomato or cheese and I got a dry burger!🙄🙄
Also the fries were cold! I mean it's really not hard to read the order that someone places!
SS
Step S
Sep 17, 2025
1.0
My blizzards are straight melted!!! I don’t send food back but omg….what is this???? It’s supposed to be a blizzard not a milkshake……
FR
Frank Russell
Sep 5, 2025
5.0
If Dairy Queen had saints, there is an employee that could quite possibly be labeled as the patron saint of service and soft serve. That particular employees name is Aaron. What he demonstrates behind that counter is nothing short of “shokunin kishitsu,” the craftsman’s spirit perfected in the sacred art of Blizzards and cones. Every swirl of ice cream, every perfectly mixed Blizzard, every kind word to a customer carries the weight of years of discipline and pride in his craft.
Local legend whispers that before arriving in Jackson, Aaron journeyed to the mythical mountains of the Cascades, where he scaled peaks shrouded in mist and silence. There, high above the clouds, he sought wisdom from the ancient spirits of cold and cream. For forty nights he practiced, learning the sacred balance of sweetness and swirl, until even the winds themselves bowed to his mastery. When he descended, he carried with him not only the technique of the Blizzard but the spirit of perfection that lives in every treat he serves today.
Walking into this Dairy Queen feels less like a fast-food stop and more like stepping into a temple where Aaron quietly, humbly performs miracles one order at a time. I’ve seen royalty receive less care and precision than what he delivers to each customer who walks through these doors. Truly, it is written: “Man shall not live by bread alone, but by every Blizzard mixed by Aaron.”
To call him an employee would be a disservice. He is an artisan, a master, a legend walking among us in Jackson, GA. May his example be studied, his dedication remembered, and his Blizzards enjoyed for generations to come.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located?
It is located at 112 Peachtree St, Jackson, GA 30233-1872, United States.
Does Dairy Queen Grill & Chill have drive-thru service and seating?
Yes, Dairy Queen Grill & Chill offers drive-thru service as well as seating with booster seats and high chairs available.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible with restrooms available.
How can I order food in advance from Dairy Queen Grill & Chill?
You can place orders online for pickup through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/43108/.
Are there any special promotions or deals available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Waffle House, Zaxby's, and Wing Depot, offering a variety of dining options such as breakfast, chicken, and American cuisine.
What nearby locations can help me find Dairy Queen Grill & Chill or provide convenient services?
Nearby places like JP Marathon gas station and LibertyX Bitcoin ATM can help with fuel and financial services while visiting Dairy Queen.
What nearby health and personal care services are available near Dairy Queen Grill & Chill?
Nearby you can find Emory Rehabilitation Outpatient Center for therapy services, Bhat Dental Associates, and Toplite Nails for beauty and dental care.