Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
734 reviews
5 stars
340
4 stars
181
3 stars
105
2 stars
40
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and disorganization.
Food Consistency
Many customers expressed dissatisfaction with food quality, citing cold, overcooked, or incorrect orders.
Speed of Service
While some reviews mention quick service, others highlight slow wait times and disorganization during busy periods.
Employee Performance
Certain employees, particularly Aaron, received high praise for their exceptional service, while others were criticized for poor attitude and performance.
Cleanliness and Environment
The establishment is generally noted for being clean, but some customers raised concerns about food handling practices.
- ADAmber DillardJan 3, 20261.0I ordered a cheeseburger combo meal, a side of pretzel sticks, and a small blizzard. I got to the window and paid and they told me to pull up because the fries weren’t ready yet, so I did. 30 minutes go by and I decide to go ahead and pull around again because they had obviously forgotten about me. I pull up and they look very confused and I tell them the situation. They ask what I had. I tell them and they say that they will make it right away. It took less than one minute for them to make my food and give it to me. The pretzel sticks are tiny compared to normal and they didn’t give my receipt back. I usually don’t leave reviews but I thought this deserved one.
- CCcara cannonOct 18, 20255.0I came to Dairy Queen for a Blizzard and left wondering if I had just witnessed the Avengers of fast food in action—Natalie, Kaylee, Aaron, and Kenzie were an unstoppable force of friendliness, efficiency, and ice cream excellence. Natalie and Kaylee took my order like pros on a mission, Aaron was clearly running the back like a commander in a delicious dessert operation, and Kenzie delivered my food with the grace and confidence of someone who *knows* the fries are perfectly salted. I don’t know what kind of magical team-building ritual they’ve done, but it’s working—10/10 would let them run the country (or at least my next snack break).
- DCDaniel CampbellOct 16, 20254.0Fast and friendly service
- BBBri BriSep 26, 20251.0I ordered.a Flamethrower burger with no tomato or cheese and I got a dry burger!🙄🙄 Also the fries were cold! I mean it's really not hard to read the order that someone places!
- SSStep SSep 17, 20251.0My blizzards are straight melted!!! I don’t send food back but omg….what is this???? It’s supposed to be a blizzard not a milkshake……
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located?
It is located at 112 Peachtree St, Jackson, GA 30233-1872, United States.
Does Dairy Queen Grill & Chill have drive-thru service and seating?
Yes, Dairy Queen Grill & Chill offers drive-thru service as well as seating with booster seats and high chairs available.
Is Dairy Queen Grill & Chill family-friendly and wheelchair accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible with restrooms available.
How can I order food in advance from Dairy Queen Grill & Chill?
You can place orders online for pickup through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/43108/.
Are there any special promotions or deals available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby restaurants include Waffle House, Zaxby's, and Wing Depot, offering a variety of dining options such as breakfast, chicken, and American cuisine.
What nearby locations can help me find Dairy Queen Grill & Chill or provide convenient services?
Nearby places like JP Marathon gas station and LibertyX Bitcoin ATM can help with fuel and financial services while visiting Dairy Queen.
What nearby health and personal care services are available near Dairy Queen Grill & Chill?
Nearby you can find Emory Rehabilitation Outpatient Center for therapy services, Bhat Dental Associates, and Toplite Nails for beauty and dental care.