Papa Johns Pizza

Reviews

• RT

  Rebecca Tipton

  Mar 8, 2026
  1.0
  Can’t get an actual person on the phone and can’t even place an order.
• CS

  Chris Smith

  Mar 2, 2026
  1.0
  We placed our order around 8:07 PM and received the wrong food about 30 minutes later. We immediately called the store and were told they would take care of it. After waiting another 30 minutes with no update, we called back and were told they couldn’t get in touch with the driver. They said they would call us back, but we never received a call. We called again and offered to come pick up the order ourselves. At that point, we were told the driver was on the way with our food. Another 30 minutes passed and still no delivery. So we called yet again and were told — once again — that they couldn’t reach the driver, despite previously telling us he was on the way. We were placed on hold for 20 minutes and eventually had to hang up and call back. We offered, again, to come pick up the order, but were told the driver had it. We even asked if they could simply remake the food and we would pick it up ourselves. It was close to closing time, and it seemed clear they did not want to remake the order. At that point, after more than three hours on a school night and still no food, we reluctantly gave up. Why wasn’t the order remade and delivered? Why did we have to repeatedly call for updates? Why were we left on hold for 20 minutes without anyone returning to the line? This was a complete breakdown in customer service. The employee we spoke with was polite, but waiting over three hours and receiving nothing is simply unacceptable.
• HQ

  Hannah Quehl

  Dec 15, 2025
  5.0
  This Papa John's location is always the best! They are so helpful and knowledgeable! I would recommend them to anyone!
• JL

  Josh Lugo

  Jul 14, 2023
  3.0
  I ordered the XL New York style pizza. I told them to hold the order until around 8pm since it was only 7:35pm. And the order hasn't been received, had to go over there to place the order. And wait for it, Im going to give this 3 stars instead of 5 stars due to the pizza not being ready by the time given. Im sorry Papa Johns! I know its a recent location. But please do better in your performance. Thank you!

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