Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in the dining area and restrooms.
Food Quality
Several reviews mentioned cold, undercooked, or improperly prepared food, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about unprofessional behavior from management and a lack of effective leadership.
TR
Tim Rowbotham
Jan 4, 2026
1.0
Got online order wrong - ran out of blue icee and rather than offering a sub, tried to give it to us completely without it - when asked, subbed a red one, but was small when we paid for large... and gave us a frozen coke rather than fountain drink which we ordered... and whole time weren't apologetic about it
FL
Freddy Lopez
Jan 2, 2026
1.0
horrible service waited like 10 min for a cashier and some lady ignored me when i told her i was missing a coffee
KU
Kymee Arrington (UnderTheAverage)
Jan 1, 2026
1.0
This mcdonalds is so inconsiderate and lazy. Twice now I have ordered breakfast online,before 10 (cut off is 10:30) and told they arent serving breakfast when I get there (still before 10:30) and to top it off there's no refund. Mcdonalds has stolen my money twice because of their laziness. Worst location I've ever been to
BG
Brooke Gafford
Dec 29, 2025
1.0
Traveling back home and stopped by this location on the way. Let me just say the customer service is awful. We ordered a hot mocha. We pay for the drink and at second window they tell us they are out of mocha. What else do we want. We ask for a refund and the lady told us to pull up. We refused to pull up until we could understand if she was giving us a refund or they decided to make one. She then got the manager who was just as rude a didn’t try to resolve the problem. The owner of this location needs to be aware of the people working this place. Awful customer service!! Do not visit this location
CM
Creek Michael
Dec 6, 2025
1.0
It is genuinely so frustrating trying to order from this McDonald’s. Last week I made an online order to be picked up inside but I had to go through the drive thru to get it because the doors are locked. The girl at the counter looked right at me and didn’t even come to the door- there were several people eating inside too. And when I got to the window they said they didn’t have my order- even though they did have it and the manager had an attitude and gave some ridiculous reason the doors were locked- and my food was wrong and cold by the time I did get it. Tonight I placed an order at 10:15pm, got there at 10:30pm and I sat in the drive thru until 10:50pm with the signs on and no one coming to the speaker and when I drove up to the window they said they were closed and I could cancel through the app. It says they close at midnight. Between orders being messed up and staff having attitudes, it isn’t even worth it to come here- which sucks because it is 1 of 4 fast food places on this town. I fully understand being short staffed- but as someone who worked in the fast food industry for years- if you close early turn your signs off or put up a note and if you don’t want to be there and have an attitude don’t work in fast food period.
What are the regular business hours for this McDonald's location?
The McDonald's at 1829 E Main St, Hogansville, GA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it is open from 5:00 AM to 11:00 PM, with Friday and Saturday delivery hours extending to 11:30 PM.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, this McDonald's offers delivery service. Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
Is there a drive-thru available and what are the drive-thru hours?
Yes, there is a drive-thru available. Drive-thru hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, drive-thru is open from 5:00 AM to midnight.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from McDonald's online or through a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app, available on both iOS and Android platforms.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as part of the pickup and delivery services offered.
What types of services and amenities does this McDonald's provide?
Services include drive-thru, McDelivery, mobile offers, mobile ordering, gift cards, and WiFi.
What nearby places can I visit before or after dining at this McDonald's?
Nearby you can visit Woodstream Inn Hogansville for accommodations, Roger's Bar-B-Que for more dining options, or Famous Texas Boots for shopping.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food options include Wendy's and Subway, both within a short distance, providing convenient alternatives.
How can nearby gas stations help me when visiting this McDonald's?
Gas stations such as Shell, Marathon, and Chevron are close by, making it easy to refuel your vehicle before or after your visit to McDonald's.