Arby's

3.9
1488 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1621 Bass Cross Rd, Hogansville, GA
30230, United States

Hours

Reviews

3.9
1,488 reviews
5 stars
626
4 stars
407
3 stars
226
2 stars
93
1 star
136

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty floors and tables.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent, with several customers receiving cold or improperly prepared items, while others enjoyed fresh and hot meals.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.

Drive-Thru Issues

The drive-thru service was frequently reported as closed or malfunctioning, causing inconvenience for customers.
  • CC
    crease cop
    1 day ago
    5.0
    We came here as a team of 20 after late game and they stayed open to feed us and were so nice. So thankful for them!
  • SH
    Sandra Hunt
    Nov 2, 2025
    1.0
    Worst Arby's experience. No one at the counter. Finally Ordered a smokehouse brisket sandwich, double reg Arby's sandwich, & medium crinkle fries to go. Got old overcooked curly fries & the brisket sandwich tasted like it's been sitting out under the headlamp all day. Couldn't eat the fries; the dog wouldn't eat them either. Save your money & grab a bite somewhere else. People working there looked like they would rather be anywhere but there. Place looked filthy too.
  • KS
    Karen Shackleford
    Oct 10, 2025
    1.0
    This restaurant is filthy! Even the workers look unclean. Playing and laughing behind the counter with a whole line waiting. Please sweep and mop your floors!
  • TH
    Tan Harris
    Oct 9, 2025
    1.0
    I ordered 2 small roast beef, sliders, and step to the side. Two Caucasian males came up after me and ordered 2/2 pounder roast beef sandwiches after 10 minutes, which is very slow when it has five people back there working their orders came up. Still no too small roast beef sliders I go up to the register and I speak to Rico, who is such a sweet, kind guy, and he was trying to be so helpful and understanding as he Too noticed that the Caucasian customers were receiving their food while myself still do not have the small sliders. I walk up to the counter and I stated so 2/2 pounders can come out before two roast beef sliders that I ordered 10 minutes ago. Everyone at that restaurant knew exactly what that short Caucasian manager was doing one of the men who had their sandwiches in their bag. Apologize to me for what the manager at Arby’s was doing to me. I will be calling corporate. She did give me my refund for my two small roast beef sliders but with an attitude like I’m wrong for wanting my small sandwiches before she ran back there and made those 4/2 pound roast beef sandwiches. This may not be relevant. This may not be important. However she did not have any teeth or the few she had were not in good shape Arby’s please do better thank you.
  • AA
    Axxion1981
    Sep 25, 2025
    1.0
    The worst. Never helped.