Jimmy John's

Reviews

• RC

  Robert Cote

  5 days ago
  1.0
  The girl working the register rubbing her belly and mumbling I didn't realize she was doped up or I would have left. Turned around because she was alone and made my sandwiches but I got 1 sandwich and a pickle so I had to go back to get the sandwich I ordered and return the pickle I didn't order and the girl was still alone and doped up and still messed up the sandwich again I have a picture . I won't be coming back to this location and they need to drug test
• LK

  Linda Kaiser

  Apr 14, 2026
  5.0
  Ansley is phenomenal very friendly, polite and helpful. She listened to my request and I watched as she cleaned the place as I ate my sandwich l. I want to come back more often because of her great service.
• TS

  Tory Sullins

  Apr 8, 2026
  1.0
  We placed a $60 order online and upon picking up the order, only one worker was available so I had to wait for him to complete the order (no problem at all). As I’m waiting on the order, an employee walks in, holding a dog in her arm, proceeds to go behind the counter in the kitchen area to clock in, then sits next to the counter as she waits for someone to pick up her dog. She informs the one guy working, Chris (turns out he’s a manager), she’ll go put the dog in the car and he insists she stays put with the dog. He finishes my order and sits it on the counter that the dog was previously near (the employee didn’t wash her hands upon going into the kitchen and clocking in either). At this point, I’m deterred but proceed to take my order. Once I arrive home, the gyro I ordered is completely cold, meat and bread, it’s advertised as toasted and shows on the receipt. My ultimate Italian was extremely sloppy and thrown together, and the bread was a bit charred. I proceed to call and make the complaint for the low quality of the two of my five sandwiches. An employer directs me to call the manager, Chris, who made the sandwiches. Upon notifying Chris of the low quality, he proceeds to become argumentative telling me he made the sandwiches the correct way and it’s just my opinion that they’re not of good quality. I inform him it’s not up to debate a customer on opinion for standard of quality and the gyro literally being cold when it says toasted on my receipt and when I place the order. I then inform him that if it isn’t toasted (semantics) it’s false advertisement on Jimmy John’s behalf. I ask how can the issue be resolved to which he says he will not refund me because he will have to refund the entire $60 not just the two sandwiches and his words were “I’m not going to refund a $60 order”. I inform him that at this point, I’ve witness health code violations as I watched his employee walk into the kitchen with the dog and stay there with no sanitary precautions taken. He then tried to argue with me saying “this is crazy bro, I told her to take the dog out”, a defiant lie. He proceeded to hang up on me. This was absolutely unprofessional and I’ll be sure to report this to the corporation and to the health department.
• JB

  joshua brooks

  Mar 21, 2026
  1.0
  Incredibly incompetent staff here, placed a scheduled order for 12 and they opened at 1030, thats an hour and a half to look at our order and prepare it, instead the kid starts the order at 12 when it was supposed to be delivered already and realizes he doesnt have bread, (How does it take that long to realize you have no bread at a sandwich business). So he proceeds to call us saying hes putting bread in the oven. An hour later its still not on the way. I dont know what kind of magical bread hes baking that it takes this long but i have zero confidence in this order. I wont be giving them my business again. Franchisees should learn teenagers cant be trusted to do a good job.
• DA

  Dakota Ann

  Mar 14, 2026
  1.0
  Just ordered a sandwich from Jimmy John's and it had plastic in. Tried to call them back and let them know and they hung up on me