Location.com logo
Brand Certified

Wingstop

2.4
(425 reviews)

Business Details

(470) 922-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hiram Jimmy Lee Smith Pkwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
5077 Jimmy Lee Smith Parkway Suite 113, Hiram, GA
30141, United States

Hours

Reviews

2.4
425 reviews
5 stars
102
4 stars
37
3 stars
27
2 stars
41
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for being rude and unprofessional.

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with delivery or pickup orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and lack of proper food handling practices.

Staffing Issues

Customers noted that the location is often understaffed, leading to long wait times and poor service.
  • MC
    MONEY CARD
    5 days ago
    2.0
    The last three times I ordered food here, I got dry - tinny - No meat wings and most of them drums make sure is even. Please do not over cook the wings. The service at the front is always been amazing and staff is great but the wings are loosing its magic. I’m thinking about giving up here. Please do better with the Lemon pepper wings and make sure it’s properly seasoned and fresh.
  • CM
    C M
    Jan 31, 2026
    5.0
    DeAndre and staff were nice and quick with my order. Restaurant was clean too. I usually have a great experience whenever I come to this location!
  • ZH
    Zack Hollins
    Dec 25, 2025
    1.0
    Ordered online for pickup, waited 40 minutes, then was told they were closed and order was cancelled
  • AJ
    Allisa Jones
    Dec 13, 2025
    1.0
    Doesn’t allow you to give zero stars. But do not I mean DO NOT EAT HERE. Hair! Someone’s HAIR was in my food. I was offered a refund. Never asked for it. And the dummy DM Priscilla calls my phone and NEVER apologizes just keeps repeating she can’t give a refund. It’s apparent I had the $55 to pay for food and tip the delivery driver don’t want no refund. I wanted a sorry dummy. They are rude and have no respect for customers. Worst wing stop ever. I have locs. My hair doesn’t fall out. Like I said I never wanted a refund dummy!!!
  • AH
    Ash Hava
    Dec 10, 2025
    1.0
    I ordered some wings, fries and veggie sticks via Uber. The fries were fine same for the veggies. The wings were overcooked, dry, and borderline inedible. Whoever working the fryer is either inexperienced or just doesn’t give a damn. I should’ve been concerned when my order showed up so quickly. It’s because no one else is ordering food from there. Apparently, I’m the one not in the know.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: