Taco Bell

3.6
995 reviews
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Business Details

4495 Jimmy Lee Smith Parkway, Hiram, GA
30141, United States
(770) 222-9234
https://locations.tacobell.com/ga/hiram/4495-jimmy-lee-smith-parkway.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4495 Jimmy Lee Smith Parkway in Hiram. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4495 Jimmy Lee Smith Parkway, Hiram, GA
30141, United States

Hours

Reviews

3.6
995 reviews
5 stars
408
4 stars
213
3 stars
134
2 stars
62
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Food Quality

While some customers enjoyed the food, many complained about it being cold, poorly prepared, or incorrect orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed satisfaction with their food.
  • MT
    May t
    Nov 13, 2025
    1.0
    Rude. horrible horrible Staff.
  • JN
    Jada Nelson
    Oct 26, 2025
    1.0
    They are extremely rude to customers. The manager was yelling at her employee and customers.
  • DM
    Darron Malone
    Oct 18, 2025
    5.0
    At first I was going to one star and then I got to thinking about it and I think they're positive criticism go further than negative I will say that the manager Ms Lorraine and has her hands full I will also say that All of her staff seem to respect her not only listening to her orders but also calling or miss and ma'am additionally I will say that I put my order in waited about 10 minutes and people came in behind me a large group of people but their order in they got their food first but once I spoke up and asked a employee about my order then at that point a receipt was printed and they started working on it I could easily see how this could be a stressful job but maybe pay a little attention to the in-house orders make sure that they're going out in time would make things a lot better.
  • CR
    Cynthia Dianne Rawls
    Oct 18, 2025
    1.0
    Ordered food through drive thru and majority of my order was done wrong. My husband went back bc try and get a correct order and was given his order done wrong. And when he told the lady it was wrong she went off on him. There was another lady with her order done wrong as well and the same worker was in the back bitching loudly about the customer.
  • BW
    Briyana W
    Oct 9, 2025
    1.0
    Placed an order at 10:13 to be ready at 10:23 on the mobile app. I left out after 10:45 after not being able to cancel the order so I didn't have to wait that long. One employee was on the line making tacos with one hand while the other hand with a phone to his ear. Fiesta potatoes were so old and chewy, I couldn't do it. I want my refund taco bell! I'll never return to this location. 30 minutes for a complete disappointment.
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Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 4495 Jimmy Lee Smith Parkway, Hiram?

The drive-through is open daily from 7:00 AM to 4:00 AM.

What types of payment does Taco Bell accept at this location?

Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.