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McDonald's

3.5
(2021 reviews)

Business Details

4286 Jimmy Lee Smith Pky, Hiram, GA
30141, United States
(470) 798-3626
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4286 Jimmy Lee Smith Pky, Hiram, GA
30141, United States

Hours

Reviews

3.5
2,021 reviews
5 stars
728
4 stars
428
3 stars
386
2 stars
151
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the overall quality.

Staff Friendliness

While some customers praised friendly staff, others reported rude behavior and lack of attention from employees.

Operational Efficiency

The location struggled with efficiency, particularly during busy hours, leading to delays and order mix-ups.

Cleanliness Concerns

Several reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • PK
    Phyllis Knight
    6 days ago
    1.0
    Not the staffs fault but this will be my last time eating at McDonald’s. No hot mustard sauce, prices expensive, quality of food has gone down. Why come?
  • DC
    Drake Corcoran
    Feb 20, 2026
    2.0
    I dont know how hard it is to just put the main part of my meal in the bag, let alone it being one of the most ordered things on their menu. Last time i ordered they didnt put my fries in or give me and my fiance our drinks. This time im missing my burger, straw and the fries are cold. Yalls job aint that hard. A quarter pounder is one of the few things yall have to actually make fresh. You read a screen, get the meat, cook it, and make the burger and box it up then put it in a bag with the receipt.
  • S
    * Zodiac * (Stephen)
    Feb 20, 2026
    4.0
    Just went through the drive through, not high hopes for a 24hr McDonalds on quality but was greatly surprised. Everything was fresh and high quality for a McDonalds, actually a fish patty and not breaded fish mush on the filet sandwich.
  • LH
    Lynn Hugghis
    Feb 20, 2026
    1.0
    I ordered the chicken biscuit meal and received sausage. No big deal. This Mcdonalds always screws up orders! I will call them and let them know they owe me a meal… WHY is their BUSINESS phone not in service??? That is very TACKY Mcdonalds!
  • IP
    Isabell Pawiak
    Feb 20, 2026
    1.0
    I rate it a 1 star because yesterday I had gotten the 5 dollar meal deal and I woke up this morning with food poisoning

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hiram, GA?

McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's in Hiram has a drive-thru open 24/7 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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