Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,118 reviews
5 stars
782
4 stars
450
3 stars
407
2 stars
149
1 star
330
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted long wait times, often exceeding 20 minutes, even during non-peak hours.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, including rudeness and lack of acknowledgment.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unpleasant odors.
- LHLisa Hill6 days ago5.0I love this location because no matter the time of day I order food there I receive great customer service and my food is always the way I expect it be! Hot Coffee, Hot food and my favorite is Steak Egg & Cheese Bagel with Hot Hash brown & Caramel Frappe! So Delicious!!!
- KWKeith WittrockNov 15, 20251.0How hard is it to read a ticket order and verify that the order is all in the bag. Not rocket science. And yet your store continues to fail at reading.
- GCgray cardenNov 13, 20251.0Every time I come inside and want to order at the register the employees will straight up ignore you for half an hour. Wish I could rate 0 stars.
- AFAbigail ForesterNov 11, 20251.0I am allergic to tomatoes. I ask for no ketchup on my burgers and always disclose my allergy. I went through the drive through today and ordered my food with no ketchup and told them I was allergic. I was even told by the woman at the window she would let the kitchen know which was very nice. However when I got my food I was eating it and noticed that there was a slice of whole tomato on the burger! There was no ketchup as I asked but a tomato, which does not come on the burger, and was not on the ticket, was on the burger. I know this is probably a misunderstanding of some kind but allergies are serious!
- DDDoggieDadNov 2, 20255.0I placed my order for two Big Mac Meals via the app and opted for Curbside Pickup at this McDonald's location. The food quality was excellent—everything was fresh and hot, exactly as expected. The total cost was $21. The woman who brought out my order was very friendly, which was a nice touch. While the parking lot was clean, the area felt a bit cramped due to the busy drive-thru line. A minor disappointment was that none of my items included the Monopoly pieces, which seemed to have run out. Overall: A reliable McDonald's experience. The food was great and the staff were kind. I will return here.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Hiram, GA?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's in Hiram has a drive-thru open 24/7 every day.
Can I order delivery from this McDonald's location?
Yes, delivery service is available daily with hours typically from early morning to midnight. You can order online at https://mcdonalds.order.online/business/-5579.
What types of pickup and delivery services are available?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery options.
What payment methods does McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can download the McDonald's app from the Apple App Store or Google Play for convenient mobile ordering and offers.
Where is the McDonald's located in Hiram, GA?
It is located at 4286 Jimmy Lee Smith Parkway, Hiram, GA 30141, USA.
What are some nearby dining options around McDonald's in Hiram?
Nearby restaurants include Chick-fil-A, Subway, The Asian Express, Jersey Mike's Subs, Burger King, Johnny's New York Style Pizza, and Jimmy John's, offering a variety of fast food, sandwiches, and ethnic cuisines to explore before or after your visit.
Are there any convenient retail or service locations near McDonald's?
Yes, nearby you can find Rent-A-Center for furniture rentals, Suntrust Bank for ATM services, Hertz Rent A Car for vehicle rentals, Academy Sports + Outdoors for sporting goods, and UPS Authorized Shipping Outlet for courier services.
What local amenities are available near McDonald's for customers who might want to combine errands or activities?
Besides dining options, nearby amenities include beauty salons like Lizbeth Dominican Hair Salon 5, medical and dental offices such as Doctor's Diet Program, Motto Clear Aligners, Aspen Dental, and OrthoZone, as well as mobile phone stores like AT&T and Cellairis inside Walmart.