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Jimmy John's

3.9
(287 reviews)

Business Details

66 Hiram Douglasville Highway, Hiram, GA
30141, United States
(770) 222-3170
https://locations.jimmyjohns.com/ga/hiram/sandwiches-3957.html

About

Sandwich Restaurant

Location

Jimmy John's
66 Hiram Douglasville Highway, Hiram, GA
30141, United States

Hours

Reviews

3.9
287 reviews
5 stars
161
4 stars
41
3 stars
16
2 stars
22
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some sandwiches being poorly made or lacking ingredients.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of orders.

Speed of Service

Many customers experienced slow service, with complaints about long wait times for both in-store and delivery orders.

Management Issues

Several reviews indicated mismanagement, including running out of bread and poor employee training.

Cleanliness

The location was noted for being clean and having a pleasant atmosphere, although some reviews raised concerns about food handling practices.
  • LJ
    Love Jack
    Jan 22, 2026
    2.0
    The sandwich is always good but the customer service and delivery stinks. It went from freaky fast to super slow. I ordered a sandwich today and that was told would make it to me in 15 minutes and I end up waiting 45 min. Very disappointed. I end up taking it home because it wasn’t here when it was time for my lunch.
  • DB
    denise berry
    Jan 3, 2026
    2.0
    Sandwich was not that great
  • TB
    Tukyirah Blakeney
    Dec 1, 2025
    5.0
    Amari provides great service and always friendly. I also love their limited edition Holiday Cookies that were recently released.
  • KB
    khameela banks
    Nov 29, 2025
    5.0
    I’ve been going to this jimmy johns for years and nothing beats this location! The toppings and meats are always fresh, very clean and calm location, most importantly the atmosphere is very welcoming and refreshing. Also the manager, Amari is over the top! he needs to OWN this place! way to go, Mr. Amari!🔥🔥👏🏽
  • SC
    Siera C
    Nov 28, 2025
    2.0
    It’s really hard for me to understand how I can place a mobile order, get there in about 20-30 minutes, and then walk into all the employees on their phones (and nobody else in there, may I add), or not paying attention at all whatsoever. I tell them I have a mobile order and they look at me like they don’t know mobile ordering exists, then tell me “it’s coming right up”… Why do I mobile order then? To wait the same amount of time AND STILL get my sandwich made wrong? Yeah no, don’t even try to ask me for a 20% tip ever again, not in this economy, with that attitude.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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