Jimmy John's

3.9
287 reviews

About

Sandwich Restaurant

Location

Jimmy John's
66 Hiram Douglasville Highway, Hiram, GA
30141, United States

Hours

Reviews

3.9
287 reviews
5 stars
162
4 stars
41
3 stars
16
2 stars
21
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rude behavior and slow service.

Food Quality

Many customers enjoyed the freshness and taste of the sandwiches, but there were complaints about incorrect orders, insufficient toppings, and stale bread.

Cleanliness

The restaurant was frequently noted for its cleanliness, although there were some concerns about food handling practices.

Management Issues

Several reviews pointed to mismanagement, including running out of bread and poor handling of customer complaints.

Order Accuracy

Multiple customers reported issues with incorrect orders, whether through mobile apps or in-store, leading to dissatisfaction.
  • DB
    denise berry
    Jan 3, 2026
    2.0
    Sandwich was not that great
  • TB
    Tukyirah Blakeney
    Dec 1, 2025
    5.0
    Amari provides great service and always friendly. I also love their limited edition Holiday Cookies that were recently released.
  • KB
    khameela banks
    Nov 29, 2025
    5.0
    I’ve been going to this jimmy johns for years and nothing beats this location! The toppings and meats are always fresh, very clean and calm location, most importantly the atmosphere is very welcoming and refreshing. Also the manager, Amari is over the top! he needs to OWN this place! way to go, Mr. Amari!🔥🔥👏🏽
  • RS
    Rolonda Sivels
    Nov 29, 2025
    5.0
    Jimmy John's never disappoints— quick pickup, great value, and consistent quality. I'm never waiting long and the subs hit the spot every time.
  • SC
    Siera C
    Nov 28, 2025
    2.0
    It’s really hard for me to understand how I can place a mobile order, get there in about 20-30 minutes, and then walk into all the employees on their phones (and nobody else in there, may I add), or not paying attention at all whatsoever. I tell them I have a mobile order and they look at me like they don’t know mobile ordering exists, then tell me “it’s coming right up”… Why do I mobile order then? To wait the same amount of time AND STILL get my sandwich made wrong? Yeah no, don’t even try to ask me for a 20% tip ever again, not in this economy, with that attitude.