Dunkin'

4.2
1086 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hiram, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4470 Jimmy Lee Smith Pkwy, Hiram, GA
30141, United States

Hours

Reviews

4.2
1,086 reviews
5 stars
655
4 stars
210
3 stars
93
2 stars
37
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and attentive staff, others report rude behavior and poor service experiences.

Food Quality

Many customers express dissatisfaction with the freshness and quality of food items, particularly donuts and breakfast sandwiches, with some noting stale or poorly prepared items.

Speed of Service

The speed of service is generally appreciated, especially in the drive-thru, though some customers report long wait times and inconsistent service during busy hours.

Location Issues

Customers frequently mention the challenging parking situation and drive-thru layout, which can lead to congestion and accessibility problems.

Consistency

While many customers enjoy the coffee and find it consistently good, there are complaints about variations in drink preparation and quality.
  • MT
    michael tthomas
    Dec 28, 2025
    5.0
    No complaints at this location. Food was hot and people were nice.
  • HP
    Harsh Patel
    Dec 26, 2025
    5.0
    Great customer service. Even if there is a rush, the staff values each individual customer. Also I'm just a sucker for great coffee.
  • AK
    Audrey Lane- Kinney
    Nov 6, 2025
    5.0
    Visit at least 3 times a week for my favorite coffee and they get it right every time!
  • JH
    Jay Heath
    Nov 1, 2025
    5.0
    Busy in the morning, Good fating food. Bad location till noon. They're not in a freestanding building.
  • MA
    Maria Alexander
    Oct 28, 2025
    5.0
    D'Corey did a fantastic job with my coffee this morning! It was spot on! Keep up the good work!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 4470 Jimmy Lee Smith Pkwy, Hiram, GA?

This Dunkin' location is open daily from 5:00 AM to 9:00 PM.

What types of meals does this Dunkin' serve?

They serve breakfast, lunch, and brunch meals.