Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hiram, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude behavior and unprofessional interactions.
Product Quality
Many customers expressed dissatisfaction with the freshness and quality of food items, particularly donuts and breakfast sandwiches.
Drive-Thru Experience
The drive-thru service is noted for being fast and efficient, but there are complaints about long lines and inconsistent service.
Location Issues
Customers frequently mentioned the poor parking situation and cramped drive-thru, which detracts from the overall experience.
Consistency
While some customers reported consistently good coffee and service, others noted variability in drink quality and order accuracy.
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Nina
Feb 9, 2026
3.0
Ordered an oatmilk hot cocoa and they didn't know what I was talking about. I order it regularly. When I got my drink it was not full and I was served like it was a medium not a large.
DC
DJ Crunch
Jan 17, 2026
1.0
UNACCEPTABLE SERVICE AT THE DRIVE THRU TODAY!! First we asked if we could get the Sweet Cream Foam on the bottom of the Medium Cold Brew Coffee and the Attendee said “NO WE DON’T DO THAT !!” Well It’s been done before. Second, my Breakfast wrap was all separated in the Bag ( picture) That’s Cross contamination FOOD SERICE 101!! and when we went to pay the attendant handed us the card reader and moved it around and it gave a $4.14 UNAUTHORIZED TIP !! My wife felt rushed from the attendant to pay and it triggered the TIP !! I’m Never Going Back Again!! You want a tip from me and you can’t put foam on the bottom of the cup ..BS we deserve a REFUND!!
AG
Ari Gerald
Jan 17, 2026
4.0
This place is alright, pretty great donuts as usual and the coffee is always good if you know what you want before you go, the Boston Creme Pies are always super tasty and they come out super fast witch is always nice but the building is horrible parking is tight and the drive through is tiny and feels like your going to hit the curb every single time so come with a smaller car
MT
michael tthomas
Dec 28, 2025
5.0
No complaints at this location. Food was hot and people were nice.
HP
Harsh Patel
Dec 26, 2025
5.0
Great customer service. Even if there is a rush, the staff values each individual customer. Also I'm just a sucker for great coffee.