Many customers praised the friendly and welcoming service, though some reported issues with staff attitude and order accuracy.
Food Quality
The food quality received mixed reviews; while some enjoyed the ice cream and chicken tenders, others reported incorrect orders and unsatisfactory meals.
Pricing
Several customers found the prices to be high, especially for ice cream, leading to dissatisfaction regarding value for money.
Cleanliness
The cleanliness of the location was noted positively by some, but others reported issues with cleanliness and maintenance.
Order Accuracy
A recurring theme was the inconsistency in order accuracy, with many customers experiencing missing items or incorrect orders.
JJ
Jay Juman
Nov 16, 2025
5.0
Decided to dine in and food was excellent hot and brought to my table. Delicious meal I thanked the gentleman as I walked out!
OF
Oliver Feigenbaum
Nov 9, 2025
5.0
Always perfect
LS
Larrisa Star
Nov 8, 2025
1.0
I came today order banana split with chocolate ice and I got last week now whole different story they got so how other location Acworth ga got it and when up street they don't got it and employees was being so rude about was not right I order almost 30 dollar order they make me mad I am not come back located because they rude and she could put chocolate ice cream they even no fruit in not right I will contact the customer service about this thank you not coming back to this location
LG
Leslye Guthrie
Oct 23, 2025
1.0
I just left from a drive thru order. I ordered the buffalo chicken tender meal with a medium Oreo blizzard to include pecans. When I got to the register and paid, the receipt said “honey barbecue”. I reminded them that I order buffalo - not what was on the receipt. They acknowledged the mistake and said one moment for the order. I finally get back home to eat before my lunch ended, and to my surprise they still gave me barbecued tenders…..
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Hiram, GA?
Dairy Queen Grill & Chill in Hiram, GA is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Hiram?
It is located at 3485 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2036, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly and good for kids, with high chairs available and wheelchair accessibility.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can order food online for pickup via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/40593/.
Is there outdoor seating and drive-thru service available at Dairy Queen in Hiram?
Yes, this Dairy Queen offers outdoor seating and a drive-thru for customer convenience.
What are some nearby car care options close to Dairy Queen Grill & Chill?
Nearby car care options include Spirit Carwash, Castrol Oil Change And Car Wash, and O'Reilly Auto Parts, which can be handy for vehicle maintenance before or after your visit to Dairy Queen.
Are there any nearby churches close to Dairy Queen Grill & Chill in Hiram?
Yes, Students On The Hill and Tabernacle Baptist Church are nearby, which could be convenient for visitors attending services before or after stopping by Dairy Queen.
Where can I rent a car near Dairy Queen Grill & Chill?
You can rent a car nearby at Alamo or Enterprise Rent-A-Car, both within close proximity to the Dairy Queen location.
When was the Dairy Queen Grill & Chill in Hiram established?
This Dairy Queen in Hiram was established in 2017.