Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
3485 Jimmy Lee Smith Pkwy, Hiram, GA
30141-2036, United States
Hours
Reviews
4.1
1,010 reviews
5 stars
552
4 stars
237
3 stars
106
2 stars
40
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and chicken tenders, but there were complaints about portion sizes and incorrect orders.
Customer Service
While many reviews praised the friendly and helpful staff, there were also reports of rude behavior and poor service experiences.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to portion sizes and value.
Cleanliness Issues
Some reviews highlighted cleanliness problems in the dining area and with food preparation.
Order Accuracy
A recurring issue was the inaccuracy of orders, with many customers reporting missing items or incorrect items being served.
- KRKenneth RoachJan 4, 20265.0Every time we been there 100% great service and the food was great my mom and i would go there a lot till day she passed
- TDTrenton DanielNov 25, 20253.0Good food, friendly people, but it’s just getting ridiculous with portion sizes. I counted 20, yes, 20 french fries in my half empty chicken tender box that cost $12. I can’t continue to visit DQ if the price/portion value don’t match up.
- JJJay JumanNov 16, 20255.0Decided to dine in and food was excellent hot and brought to my table. Delicious meal I thanked the gentleman as I walked out!
- OFOliver FeigenbaumNov 9, 20255.0Always perfect
- LSLarrisa StarNov 8, 20251.0I came today order banana split with chocolate ice and I got last week now whole different story they got so how other location Acworth ga got it and when up street they don't got it and employees was being so rude about was not right I order almost 30 dollar order they make me mad I am not come back located because they rude and she could put chocolate ice cream they even no fruit in not right I will contact the customer service about this thank you not coming back to this location
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Hiram, GA?
Dairy Queen Grill & Chill in Hiram, GA is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Hiram?
It is located at 3485 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2036, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly and good for kids, with high chairs available and wheelchair accessibility.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can order food online for pickup via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/40593/.
Is there outdoor seating and drive-thru service available at Dairy Queen in Hiram?
Yes, this Dairy Queen offers outdoor seating and a drive-thru for customer convenience.
What are some nearby car care options close to Dairy Queen Grill & Chill?
Nearby car care options include Spirit Carwash, Castrol Oil Change And Car Wash, and O'Reilly Auto Parts, which can be handy for vehicle maintenance before or after your visit to Dairy Queen.
Are there any nearby churches close to Dairy Queen Grill & Chill in Hiram?
Yes, Students On The Hill and Tabernacle Baptist Church are nearby, which could be convenient for visitors attending services before or after stopping by Dairy Queen.
Where can I rent a car near Dairy Queen Grill & Chill?
You can rent a car nearby at Alamo or Enterprise Rent-A-Car, both within close proximity to the Dairy Queen location.
When was the Dairy Queen Grill & Chill in Hiram established?
This Dairy Queen in Hiram was established in 2017.