Dairy Queen Grill & Chill

4.1
1008 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3485 Jimmy Lee Smith Pkwy, Hiram, GA
30141-2036, United States

Hours

Reviews

4.1
1,008 reviews
5 stars
550
4 stars
237
3 stars
106
2 stars
40
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming service, though some reported issues with staff attitude and order accuracy.

Food Quality

The food quality received mixed reviews; while some enjoyed the ice cream and chicken tenders, others reported incorrect orders and unsatisfactory meals.

Pricing

Several customers found the prices to be high, especially for ice cream, leading to dissatisfaction regarding value for money.

Cleanliness

The cleanliness of the location was noted positively by some, but others reported issues with cleanliness and maintenance.

Order Accuracy

A recurring theme was the inconsistency in order accuracy, with many customers experiencing missing items or incorrect orders.
  • JJ
    Jay Juman
    Nov 16, 2025
    5.0
    Decided to dine in and food was excellent hot and brought to my table. Delicious meal I thanked the gentleman as I walked out!
  • OF
    Oliver Feigenbaum
    Nov 9, 2025
    5.0
    Always perfect
  • LS
    Larrisa Star
    Nov 8, 2025
    1.0
    I came today order banana split with chocolate ice and I got last week now whole different story they got so how other location Acworth ga got it and when up street they don't got it and employees was being so rude about was not right I order almost 30 dollar order they make me mad I am not come back located because they rude and she could put chocolate ice cream they even no fruit in not right I will contact the customer service about this thank you not coming back to this location
  • LG
    Leslye Guthrie
    Oct 23, 2025
    1.0
    I just left from a drive thru order. I ordered the buffalo chicken tender meal with a medium Oreo blizzard to include pecans. When I got to the register and paid, the receipt said “honey barbecue”. I reminded them that I order buffalo - not what was on the receipt. They acknowledged the mistake and said one moment for the order. I finally get back home to eat before my lunch ended, and to my surprise they still gave me barbecued tenders…..
  • EI
    Ellen Iannarelli
    Oct 13, 2025
    5.0
    Ice cream cone fresh and yummy.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Hiram, GA?

Dairy Queen Grill & Chill in Hiram, GA is open daily from 10:30 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Hiram?

It is located at 3485 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2036, USA.