Chipotle Hiram is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, spoiled, or improperly prepared items, leading to dissatisfaction and health concerns.
Portion Sizes
Many customers expressed frustration over small portion sizes, feeling that they did not receive value for their money, with complaints about stingy servings of meat and toppings.
Cleanliness
The restaurant's cleanliness was a common concern, with reports of dirty tables, unkempt dining areas, and unsanitary conditions in food preparation areas.
Availability of Items
Frequent complaints about the restaurant being out of key ingredients, such as rice and meats, were noted, leading to disappointment among customers.
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Lela
Nov 15, 2025
1.0
Red head locs is a poor representation of business!! Her customer service is deplorable! Rain the tapes back she talks to customers with such disdain. Where is her hairnet? Lets see what the health department thinks
JC
Jenny Calletano
Oct 29, 2025
1.0
The staff is unprofessional and disgusting. No customer service and like others reviewed, the portions are horrible. Girl serving was rude and and unprofessional.
EE
Earlean
Oct 24, 2025
1.0
This location is serving terrible food for extremely high prices. Missing items from orders result in a store credit not a refund. Never ordering anything else from them again,!
JJ
Jacobknx
Sep 30, 2025
1.0
Two words don’t go this location as this is probably the worst location I’ve ever Been to the portions are awful and the quality of the food does not represent chipotle at all. I’ve Been to may chipotles but this one is not it you’ll be very pissed if you spent money here. i’m warning everyone stay away as much as you are spending. You should get better portions.
EP
Ebony Peterson
Sep 29, 2025
5.0
I want to commend the excellent service we received during our recent visit to Chipotle. Manager Shakai demonstrated outstanding leadership, integrity, and genuine customer care. His professionalism and uplifting attitude not only made our order seamless but also created a welcoming and memorable dining experience. His character and service reflect positively on the company. Truly a man of God who made our in-store experience and order amazing and fantastic. Thank you Shakai!!! -G
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hiram offer?
Chipotle Mexican Grill Hiram offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
What are the opening hours of Chipotle Mexican Grill in Hiram?
Chipotle Hiram is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location in Hiram provide pickup or delivery services?
Yes, this location offers in-store pickup services for your convenience.
How can I place an online order for Chipotle Hiram?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Can I contact Chipotle Mexican Grill in Hiram via email?
Yes, you can email Chipotle Hiram at GA.3677.Hiram@chipotle.com for any inquiries.
Is Chipotle Hiram welcoming to the LGBTQ community?
Yes, Chipotle Hiram has attributes indicating it welcomes LGBTQ customers.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook (https://www.facebook.com/chipotle/), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest (https://www.pinterest.com/chipotlemg/), LinkedIn, and their YouTube channel.
What nearby fast food options are available close to Chipotle Hiram?
Near Chipotle Hiram, you can find other fast food restaurants like Krystal, Zaxby's, and Taco Bell for additional dining choices.
Are there any nearby shops or services useful for shoppers visiting Chipotle Hiram?
Yes, nearby shopping options include Marshalls and Prestige Jewelers Inc., and services like Centsible Cleaners and Jiffy Lube are also close by for errands before or after your meal.
What are some nearby places where I can enjoy dessert or coffee near Chipotle in Hiram?
You can visit Great American Cookies, Marble Slab Creamery, and Dunkin' for desserts, ice cream, and coffee near Chipotle Hiram.