Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer experiences with service were mixed; some praised friendly staff like Angel and Lonnie, while others reported rude service and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked, and stale items, alongside some positive mentions of fresh and hot meals.
Cleanliness
Multiple reviews highlighted significant cleanliness issues, including dirty dining areas and unsanitary conditions in the kitchen and bathrooms.
Management Issues
Several customers expressed concerns about poor management and staffing, indicating a need for better oversight and training.
A4
Atlanta 4Real
2 days ago
1.0
I have never seen so many people leave a restaurant lol whoever the manager is need immediate retraining yesterday
MM
Mark
Feb 22, 2026
1.0
THIS BOJANGLES NEED TO BE SHUT DOWN ASAP.
My chicken barely had meat on, my biscuit was burnt and fries were harder than a bone. I am so disappointed and I am about to start making big complaints to the respected parties because you all should be ashamed of yourselves
KR
K R
Feb 21, 2026
2.0
Food was good but the Mountain Dew was nasty and not right at all. They know it’s not right the guy was legit milking the machine to get it out. That’s prob a 4 dollar soda and I had to go to Taco Bell to pay for another. Didn’t get a receipt but will be disputing this charge after I called multiple times with no answer and hang ups. Fix the soda machine and if it’s not right don’t serve it
DD
DoggieDad
Feb 18, 2026
2.0
I stopped by the Bojangles in Hiram, Georgia, on February 18, 2026, to pick up a quick breakfast, but the experience left a lot to be desired. Navigating the location was a bit of a chore as the parking lot was crowded and the drive-thru lane is designed in a way that forces you to circle the entire building just to enter. The building and the surrounding lot definitely showed their age, maintaining a very "typical" fast-food atmosphere that felt a bit worn down.
The real frustration began with the service regarding my mobile order. After placing my order through the app and arriving at the drive-thru, I was initially told that I had to come inside to pick it up. Because of my handicap, I explained that I wasn't able to go inside and asked to cancel the order instead. At that point, the employee at the speaker relented and told me to pull around to the window. Although I was technically "greeted" upon arrival at the window, the interaction was completely devoid of warmth or hospitality.
The staff member who handed me my food was not friendly at all; there was no verbal greeting, no parting words, and a general demeanor that made me feel like my presence was a major inconvenience. It is a shame because the two sausage biscuits I ordered, which cost about $4 plus tax, were actually hot and delicious. However, even high-quality biscuits can’t make up for such a dismissive vibe. Despite the food being exactly what I wanted, the lack of accessibility consideration and the unfriendly service mean I won’t be returning to this specific location.
TS
Tizta Solomon
Feb 3, 2026
1.0
i love the food and customer service today I order a large dirt rice i usually get the small but i want it bigger portions since I was sharing it with my mom, but it was halfway gone and i didn’t get what i paid for it was very upset and i order it thru drive thru