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Arby's

4.2
(1000 reviews)
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Business Details

4895 Jimmy Lee Smith Pkwy, Hiram, GA
30141, United States
(770) 222-1855
http://www.arbys.com/locations/us/ga/hiram/4895-jimmy-lee-smith-pkwy/store-7683
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4895 Jimmy Lee Smith Pkwy, Hiram, GA
30141, United States

Hours

Reviews

4.2
1,000 reviews
5 stars
548
4 stars
253
3 stars
113
2 stars
36
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting specific staff members for their exceptional hospitality.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with stale or cold items.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, particularly during less busy times.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
  • CT
    Clay T
    Feb 15, 2026
    4.0
    As expected.
  • MN
    Mike Nelson
    Jan 7, 2026
    5.0
    Arby has the best french dip and potato cakes?Not that.I eat fast food often but what I do is that's one of my favorites
  • CL
    Christine Lauder
    Dec 30, 2025
    1.0
    Haven’t been in a long time, and now I know why- it’s so bad, bread was stale - cheese sauce was sour- cheese stir are not the same & curly fries were hard an over salted ! Wow you guys have gone downhill no wonder there closing locations
  • DG
    Divine Gemini
    Dec 12, 2025
    5.0
    Only two ladies working for everyone when it’s super busy!! Rosa and Chelsie! Absolutely amazing! They were wonderful. It was busy as can be and they did an amazing job. They should get a raise!
  • JB
    james bragg
    Dec 9, 2025
    5.0
    Great service and food
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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