Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being praised for their politeness while others were reported as rude and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor food preparation, leading to significant dissatisfaction.
Food Quality
While some reviews praised the freshness and taste of the food, numerous complaints highlighted issues with cold, stale, or improperly cooked items.
Speed of Service
Customers frequently noted long wait times for food, both in-store and for mobile orders, with some experiencing delays of over 30 minutes.
Cleanliness
Several reviews pointed out unsanitary conditions in the dining area and concerns about food safety, including reports of foodborne illness.
VB
Valerie Brady
Feb 23, 2026
1.0
I ordered 45$ worth of food at 8pm. As a fast food manager myself the way the employees handled themselves was highly inappropriate. First they talked crap about how big my order was, then I was offered attitude when my order was ready the girl sat it on the counter and walked off. I had to wait for another employee to acknowledge me so I could ask for my drinks. The girl that did hand me my food saw me waiting and walked by me and rolled her eyes. All of my food was not fresh! My 10 years olds spicy chicken patty was so old it couldn’t even be torn apart and her fries looked like they weren’t cooked all the way. I had the tiniest piece of chicken in my wrap. Which I order all the time and never had this problem. My other child said her nuggets from her kids meal were cold and hard. My oldest daughter had customized sandwiches that we paid extra for nothin was customized. Like I’m not understanding why it’s so difficult?
AB
Alex Bueno
Feb 21, 2026
1.0
McDonald's corporate needs to crack down on all the hinesville stores. For some reason employees think it's acceptable to mark delivery orders as ready, when they are not ready. They do this to make their numbers look on time but don't realize they are screwing over delivery drivers. Absolutely pathetic that employees and managers do this
PI
peytin ingles
Feb 15, 2026
1.0
I came here to pick up a doordash, and noticed so much. they do not care, nobody was helpful, especially the manager. waited for 30 minutes before unassigning myself from the order. horrible customer service. also noticed 3 people who already ordered and paid for milkshakes and when their order came out and they didn’t receive them, they were told “the machine is down sorry”
YD
Yukio Dreams
Jan 3, 2026
4.0
Customer service is always amazing!! Food came a bit burnt tho haha! But the environment is nice!
VS
Vanecia Shanee
Dec 14, 2025
1.0
Don’t come if you have a short lunch break. You will not eat.
What are the McDonald's Hinesville location's regular business hours?
McDonald's Hinesville is open daily from 7:00 AM to 10:00 PM.
When is the drive-through at McDonald's Hinesville open?
The drive-through operates every day from 7:00 AM to 10:00 PM.
What are the delivery hours for McDonald's Hinesville?
Delivery is available Monday through Friday from 8:30 AM to 8:00 PM, and Saturday and Sunday from 9:00 AM to 8:00 PM.
What payment options does McDonald's Hinesville accept?
Payment can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Hinesville offer online ordering and delivery?
Yes, you can place orders for delivery or pickup online through their delivery and ordering URLs.
What services are available at McDonald's Hinesville?
Services include Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is the McDonald's Hinesville location wheelchair accessible?
Yes, it features wheelchair accessible entrance, seating, and restrooms.
What nearby places can I visit before or after dining at McDonald's Hinesville?
Nearby places include SEVA Beauty salon, TNT Fireworks store, SmartStyle Hair Salon, Walmart Hinesville, and the Regal Nails, Salon & Spa.
How can I use nearby transit or landmarks to find McDonald's Hinesville?
Use Walmart Hinesville, a large department store nearby, as a landmark; McDonald's is located at 751 W Oglethorpe Parkway near these shopping and service locations.
Are there any nearby services for beauty or health around McDonald's Hinesville?
Yes, you can find beauty salons like SEVA Beauty, Shubh Beauty, and SmartStyle Hair Salon, as well as health services like 20/20NOW Eye Exams and Quick-Tag veterinarian nearby.
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