McDonald's

3.2
2149 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 E G Miles Pky, Hinesville, GA
31313, United States

Hours

Reviews

3.2
2,149 reviews
5 stars
591
4 stars
439
3 stars
376
2 stars
201
1 star
542

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or missing items in orders.

Employee Attitude

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and service quality.

Food Quality

Some customers mentioned that the food was often cold or poorly prepared.
  • LB
    Lisa Bryden
    5 days ago
    1.0
    All teenagers work there... The food is cold and horrible The wait time is so ridiculous because there's so much talking and being on a cell phone instead of making the food we have to wait at least 40 to 50 minutes just to get a order one order That place is horrible it should be shut down
  • NA
    Nayila Athabaskan
    Jan 5, 2026
    5.0
    1/5/2026 2pm Not everyday that they get it right but let me tell you...the staff today are on it!!! Hot n fresh fries, got that bangin sweet tea and the filet was on point! The ladies working those drive thru windows...props, batons and glitter to you both, ladies you rock! So polite so friendly. You are the staff we love! Have a beautiful day!!
  • RW
    Rylie Ward
    Jan 2, 2026
    1.0
    I went and ordered breakfast yesterday and the lady at the window charged me for the wrong order I waited 30 minutes after they pulled me. Someone came to my window and said you owe me 25 dollars I was confused then she took my card and I waited for another 15 minutes and I went in and got my card and food every time I come to this McDonald’s they pull me and make me wait for over 30 minutes. One time I had to wait for an hour then when I went in they said they had no order on the screen I had ordered through curb side pick up them I did not even get any compensation for waiting 1 hour I’m not going to lie this McDonald’s is the worst I have ever been too. And the customer service is terrible.
  • SC
    Steven Collins
    Dec 26, 2025
    1.0
    Went there today and got 2 large frapes, the nice lady that takes your money repeated my order just as I ordered, I get to th3 pickup window and they hand me a small frappe I told the young lady I ordered a large, she goes they rang u up for a small, im like I ordered a large, she closes the window while im trying to give her the small back, she finally turns back around and opens the window and says, "you dont want it, im like no I wanted a large, I said id come in and pay the difference no biggie, so she takes it back finally acting like im the problem, when the problem is they dont wanna be there, so they have attitudes, if you dont like the job quit!!, now the young lady who handed me the frappes were very nice, I have no problem with her, she was great!! But the one handing out the food shouldn't work at the window if she's not a people person!!! Terrible service!
  • MD
    Mausley Duverge
    Dec 20, 2025
    1.0
    This place used to be So good, specially when you ordered and they got the order wrong somebody was there to help. Now this place is absolutely garbage. Please do not order from here. Stop going to this damn McDonald’s they will get your order messed up or give it to somebody else and then not even help you in the front because nobody is paying attention. Now this place is absolutely garbage. Please do not order from here. Stop going into this damn McDonald’s. They will get your order messed up or give it to somebody else and then not even help you in the front because nobody is paying attention. You can literally walk in this place and you will not be seen. Lets talk about night management, start treating people like workers rather then friends who can do whatever they want, maybe get your people in line so your job isn't as hard? Ridiculous. Absolutely worst McDonald’s in hinesville.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hinesville, GA?

McDonald's in Hinesville, GA is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.