McDonald's

3.2
2129 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 E G Miles Pky, Hinesville, GA
31313, United States

Hours

Reviews

3.2
2,129 reviews
5 stars
586
4 stars
437
3 stars
376
2 stars
201
1 star
529

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or missing items in orders, leading to customer frustration.

Staff Attitude

Numerous complaints were made about rude and unprofessional behavior from staff and management.

Food Quality

Several customers noted that the food was often cold, overcooked, or not prepared as requested.

Management Issues

Reviews indicated a lack of effective management oversight, contributing to poor service and operational inefficiencies.
  • ES
    Emily Shaffer
    2 days ago
    1.0
    Food is actually quite good in comparison to other McDonald’s but their service is absolutely awful! Not because of the employees, they’re lovely, but because of the fact they send every single car that goes through the drive thru out to the front to wait for their order! Even if it it’s a small order! It’s terrible! At least 90% of the people have to go in and get their food and it’s always backed up with cars. I don’t know who’s managing this McDonald’s but you are LOSING customers because of this issue! Do better please! Give people food at the second window like you’re supposed to!
  • SG
    Shyan Gunter
    Nov 5, 2025
    5.0
    We stopped at like 10:45ish pm leaving pooler and the food was perfect. Best McDonald's ive had in a WHILE. Not only quality food for the price. They got everything exactly right. Extra napkins, tea was perfect, fries were perfectly salted the burger was fresh! 10/10.
  • SR
    Stephanie Rivera
    Nov 4, 2025
    1.0
    If zero starts we’re possible that’s what yall would get. Every car parked for lunch rush horrible service I didn’t get my food in time to eat on my lunch break I spent 30 mins waiting on a mcchicken 6 pc and sm fry
  • TB
    T Baby
    Oct 28, 2025
    1.0
    These people are getting ruder and ruder by the day. The store manager decided to get mad at the customer because they employed some incompetent people. The store manager literally argued with me about how I liked my coffee and told me what she ain’t going to do. I feel like all managers needs a class in customer service skills and they have none. I will be filing a formal complaint with McDonald’s cooperate office.10/28/2025@8:33am
  • MF
    Megan Flanery
    Oct 21, 2025
    1.0
    There are about 9-11 cars pulled up at the front of the restaurant waiting and, while 4-6 cars pulled up is “normal” for this store (and the fried will still be undercooked and cold when they come to you after all the ice in your drinks has melted while waiting on your food), tonight is beyond anything I’ve seen here. This store needs a new manager. The other McDonalds in town seems to operate about 10x better with more business. Edit to add: Adayyah is a terrible manager. I was told to park in “Curbside 2,” watched my food get served off - everyone had an attitude. I asked the manager for her name after I got met with attitude and eye rolls and she pointed at her name tag from the fryer and mumbled something that sounddd like “Adaila” - she was redheaded, white, and RUDE. I wouldn’t let her manage a red ant hill.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hinesville, GA?

McDonald's in Hinesville, GA is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.