McDonald's

Reviews

• BB

  Bailey Barnhart

  4 days ago
  1.0
  I wish yall could figure out the drive thru situation. Not being able to hand out anything at the window, just for people to pull around for no spaces left, then to wait only to get cold soggy food… it’s disappointing. Not even ordering anything complicated cheeseburgers and nuggets should not require a pull around I’m sorry. The workers handing out the food were nice and doing their best, but it’s unorganized and sloppy.
• ID

  Iesha D

  Feb 24, 2026
  5.0
  These five stars is for Ms.Saniya. I hope I got her name correct. My food was sent out by her and she was the sweetest young lady. She was slammed with orders, yet she was smiling and very polite. I asked for her name before she walked away because it very far and few to find nice and polite young people. Especially working in fast food where is so chaotic.
• MW

  Marlena White

  Feb 19, 2026
  1.0
  🍔🍟🥤 Disappointed with McDonald’s Experience 🥤🍟🍔 I normally don’t write reviews, but I feel this NEEDS to be said. I’m a DoorDasher, and every time I pick up an order from this McDonald’s, the EXPERIENCE is FRUSTRATING. This establishment appears to be mostly run by very YOUNG staff, and CUSTOMER SERVICE is consistently POOR. Employees rarely GREET you or ask if you need HELP, and there’s often an ATTITUDE. If you’re BUSY or have a BACKLOG of orders, COMMUNICATING that would make a HUGE difference. Leaving CUSTOMERS and Dashers waiting without any update is UNACCEPTABLE. This location seriously needs STRONGER MANAGEMENT presence and BETTER TRAINING to ensure things run SMOOTHLY. If DoorDash orders are handled this POORLY, I can only imagine what the IN-STORE customer EXPERIENCE is like. I hope MANAGEMENT takes this feedback SERIOUSLY and works on IMPROVING customer service and SUPERVISION.
• AU

  Anonymous User

  Feb 19, 2026
  1.0
  Another terrible lunch break spent at Ashley Dudd’s - oh I mean Dodd’s - 196 location. I’ve been sitting out front for 20 minutes in curbside 6. All spots are full Explorer, Altima, Silverado, Highlander, Odyssey, Pathfinder. In front of the store, Suburban, Silverado, Frontier, Rogue. That’s 10 cars just that I can see. Someone is surely at DT window #3, as well for a total of 11 cars. I wonder if I’ll get back to my office on time of if I’ll get another point on my file for being late coming back from lunch. Surely my nuggets will be ice cold and my fries will be hot, but white and undercooked, as always. I’ve emailed, I’ve spoken with managers, nothing changes. I only get hot food past 9pm. This “pull up” model is ridiculous and does not work when 11 cars are pulled up. If the Dudd’s cared, they’d figure out how the hinesville chick fil a turns double the number of orders daily by committing to a better system for queued orders. The 84 location used to be better but has gotten just as bad, filling up their curbside spots every day since the young male manager (slim build, disrespectful/sassy demeanor) has transferred over there for lunch/afternoon shift. I don’t know what they’re doing at this location on 196, but it isn’t good.
• AA

  Angelique (Angel)

  Feb 14, 2026
  1.0
  Placed an order for a ten piece meal, a mcrispy meal and never received any sauces, didn’t get one of the drinks, no napkins, food was cold.. I can’t believe they’d let this out the window. I drove for hours to visit a loved one and was very hungry and it was late, this was one of the only places open and I was just devastated after working a full shift and then driving for 6 hours… I even worked at a McDonald’s and I would never serve this kind of food to anyone.

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