Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, often exceeding 30 minutes, with some experiences lasting over an hour.
Order Accuracy
A significant number of reviews mentioned incorrect or incomplete orders, with many customers consistently receiving missing items.
Customer Service
Feedback indicated poor customer service, including rude staff interactions and lack of accountability for mistakes.
Food Quality
Several customers noted issues with food quality, such as cold or improperly prepared items, contributing to dissatisfaction.
Cleanliness
While some reviews praised cleanliness, others highlighted unsanitary conditions and poor maintenance of the dining area.
MD
Madden Digital
4 days ago
1.0
I promise, do not go this McDonald's, the service sucks!!!! Slow and no sense of urgency!!! This is insane!! The young manager guy that works there doesn't do well in a fast place atmosphere!!!! He sucks as well!!!! I've waited over 40 mins for just not to grab an Uber order!!!
MF
Michael Florio
5 days ago
1.0
This is the worst McDonald’s I’ve ever been to. EVERY. SINGLE. TIME I order here I am missing something. Today after waiting 20+ minutes in the drive thru parking space (typical wait) for 6 cheeseburgers and 2 fries, I arrived home to find I was missing an entire cheeseburger. I will not be coming to this location again. I’ve frequented this location for the last 2 years. Now if I’m craving McDonald’s, I will go out of my way to get it at another location. 0/5.
KK
Krazy is King
Dec 9, 2025
5.0
Thank you to all the staff at this location. But to be truly honest there was one employee that made my experience 10 out of 10 from the moment I walked in with four screaming kids tell we left. This man named Manny who held the door open for my children and I. I want to show true appreciation for. During the whole time he was respectful, and the cleanliness of the facility was top-notch. Thank you again!
LT
Laura Tedford
Dec 8, 2025
2.0
This place is a HOT mess!!! They are always delayed with the food even when theres no one there. And 75% of the time my order is wrong. I had to drive there after getting Uber delivered bc they didnt send a drink, a burger, and a fries. Im so over this place! Wish management took more pride in their work!
EA
Erika A.
Dec 6, 2025
1.0
Almost half my order was missing AGAIN! Can these employees not count? Is the job that hard?? Plus no straws, no napkins, no ranch cup. Every location in Hinesville ALWAYS has missing items from our order. Every single time. How are these locations even making money? Every time we order we get half our order refunded because every damn time more than one item is missing. Everytime with out fail. We can't be the only ones this happens to every damn time we order. These is zero accountability for any of these locations in hinesville and should have new mgmt. Till then we're done. There are better options to order from than to have this hassle every damn time.