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McDonald's

3.3
(2394 reviews)

Business Details

(912) 368-3330
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
203 W Oglethorpe Highway, Hinesville, GA
31313, United States

Hours

Reviews

3.3
2,394 reviews
5 stars
750
4 stars
468
3 stars
428
2 stars
226
1 star
522

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews mentioned cold, soggy, or poorly prepared food, with specific complaints about fries and burgers.

Customer Service

Several customers highlighted rude or unhelpful staff, with some positive mentions of individual employees.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted unsanitary conditions.
  • DO
    Don One
    1 day ago
    2.0
    Drive through failed again the only thing hot was the hash browns. Both of my mcgriddels were cold but I didn't find out till I was gone. The person at the windows was less then nice. I won't be back to this one.
  • FP
    Frank Phillips
    Feb 22, 2026
    1.0
    This store is a joke, not once have I ordered here and not had some sort of issue with the service. You order something with no mayo, no lettuce? It'll have both. You ordered a burger and a sandwich? Best bet one is missing. Large fry? Yeah, we use a medium fry to portion the large fry. You asked for sauce? Nahhhh, we don't got any sauce here.
  • NG
    Nintendo Gamer
    Feb 16, 2026
    1.0
    Terribly salted fries
  • RK
    robert kelley
    Feb 4, 2026
    5.0
    Went through the drive Through today and the service was amazing god bless you and smiles and kindness we NEED LOVE
  • AD
    Autumn Dang
    Jan 26, 2026
    5.0
    I was having a rough morning and decided I wanted a treat. I went to the drive thru this morning and everyone was so pleasant! I don't usually review fast food chains but I really appreciate the great customer service I received today.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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