McDonald's

3.3
2368 reviews
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Business Details

203 W Oglethorpe Highway, Hinesville, GA
31313, United States
(912) 368-3330
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
203 W Oglethorpe Highway, Hinesville, GA
31313, United States

Hours

Reviews

3.3
2,368 reviews
5 stars
741
4 stars
464
3 stars
425
2 stars
223
1 star
515

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes for food, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, soggy, or improperly prepared items.

Customer Service

Several customers noted rude or unhelpful staff, with a lack of proper communication and customer care.

Cleanliness

There were mentions of unsanitary conditions, including dirty dining areas and play zones.
  • MB
    Marissa Britton
    Nov 14, 2025
    1.0
    Order my breakfast at 9:23 at 10:40 they told the dasher breakfast was over even though I ordered before.
  • TC
    Tina Chavez
    Nov 13, 2025
    2.0
    Takes forever to get your food and when u do its cold
  • HL
    Honey Lavender
    Nov 5, 2025
    3.0
    Hit or miss with this McDonald's, get a craving for McDonald's and usually go to this spot , I'm in Allenhurst so that's going across town . Get there and the lobby is closed when we want to eat inside . Not the first time the lobby has been randomly closed . And the wait time is ridiculous, drive thru or inside it doesn't matter . Last time we were actually able to go in it felt like forever we waited . And the middle bread in my big Mac was missing lol , it was funny tbh . And I know it's supposed to be child friendly what with the playground inside but can people control their kids and have an inside voice ? I don't want to hear shrieking my entire meal
  • ES
    Emily Saenz
    Oct 26, 2025
    1.0
    I’ve had multiple bad experiences with this McDonald’s, especially when ordering through Uber Eats at night. Several times, the store has told the delivery driver they don’t have my order in their system, even though the app shows it’s ready. This has caused the drivers to cancel and me to lose time and money. The same thing has happened to my boyfriend, and when he does get his order, it’s often missing items. Something suspicious seems to be going on with their late-night operations, and management really needs to look into it.
  • NM
    Nessa Martin
    Oct 21, 2025
    1.0
    We sat for almost an hour waiting for our food that we did on the app and went through the drive thru. Our food finally comes out and not even really warm. Like it was rude and no apologies on the wait. I asked if a manger will come out but they said no which I understand not coming out but I tried to call to speak with someone even during the wait and no answer. I had little ones with me that were also waiting for their food like it was just so wrong how long we waited and everyone in drive thru just leaving quickly.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

The McDonald's in Hinesville, GA is open daily from 6:30 AM to 11:00 PM for regular dining.

Does this McDonald's location offer delivery?

Yes, delivery is available daily from 8:30 AM to 9:00 PM through McDonald's delivery service.