Sonic Drive-In

3.9
1252 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hephzibah, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2505 Tobacco Road for the ultimate SONIC experience!

Location

Sonic Drive-In
2505 Tobacco Road, Hephzibah, GA
30815, United States

Hours

Reviews

3.9
1,252 reviews
5 stars
557
4 stars
322
3 stars
149
2 stars
81
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude staff and poor customer service, with some customers noting a lack of professionalism and care from employees.

Food Quality

Several reviews mention issues with food quality, including cold, overcooked, or incorrectly prepared items, leading to customer dissatisfaction.

Service Speed

Customers frequently report long wait times, both in the drive-thru and when ordering at the stalls, indicating a need for improved efficiency.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable food, highlighting that experiences can vary significantly.
  • JR
    Jacaria Richards
    Dec 17, 2025
    1.0
    i spent $30 and this what i get as a bacon cheese burger, than was told to bring the burger back another day to have it remade because i didn’t want to leave the house, this place play in my face too much, i’ve called corporate twice and now this! this my sign to stay away. only go because this is the closest location to diamond lakes.
  • LB
    Leon G Butler
    Nov 8, 2025
    2.0
    Horrible customer service. The card readers don't work. They didn't have a card reader when they brought the food. She acted like I was bothering her because she had to go back to get the card reader. The owner can respond to views but won't fix anything. This the worst sonic in Augusta. Do better. It used to be the best.
  • MH
    Majorie Howe
    Oct 30, 2025
    5.0
    Friendly employees
  • BC
    Brandy Cooper
    Oct 11, 2025
    1.0
    I paid 7$ for a Reese’s cup ice cream and noticed the candy was on top . So I ask the employee before I left if it needed to be blended and she said no it’s blended through and that’s just extra candy . Lies … that’s the only candy I had in my ice cream
  • LD
    Lila Denis
    Sep 16, 2025
    1.0
    Came yesterday evening to order a simple shake the intercom kept messing up so I had to repeat myself a few times as I finished ordering I heard the person taking my order which I’m sure is a manger and I definitely know who say “she needs to make up her damn mind “ again I recognize the voice because I use to work here