McDonald's

3.2
1986 reviews
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Business Details

2508 Tobacco Rd, Hephzibah, GA
30815, United States
(706) 792-9944
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2508 Tobacco Rd, Hephzibah, GA
30815, United States

Hours

Reviews

3.2
1,986 reviews
5 stars
582
4 stars
379
3 stars
367
2 stars
201
1 star
457

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly during late hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Food Freshness

Customers frequently complained about receiving cold or stale food, with some mentioning spoiled items.

Management Issues

Several reviews pointed out unprofessional behavior from management and staff, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that food was sometimes fresh and hot.
  • LB
    La'Quetta Busbee
    Oct 21, 2025
    1.0
    Ion really don’t do reviews but for me to go to this establishment at 1:30 am this morning to be placed on hold with only two cars in drive thru. After being places on hold another vehicle pulls up and they order was taking before mines. Also they were only serving two lunch items (mcnuggets & mcchicken) and breakfast. Pull to the widow after the cast that pulls up after me order was taking to place my order and was not greeted in a friendly manner was told “ I’ll be back and close the window” and this was the manager with the purple short hair. Very unprofessional McDonald has to do better.
  • JC
    Jeremy Crawford
    Oct 15, 2025
    1.0
    Order here just now and they got my whole order wrong don't order from here there shitty
  • JJ
    Jasmine
    Oct 13, 2025
    1.0
    I ORDERED FROM THIS MCDONALDS AND HAD HAIR IN MY FOOD TWICE.... I PROBABLY HAD HAIR OR SOMETHING IN MY FOOD PRIOR AND STILL ATE IT... AUGUSTA FOOD IS NOT IT..
  • MG
    Mia Guynn
    Oct 13, 2025
    1.0
    Slow and terrible don't come here
  • AB
    Angela Blakney
    Oct 10, 2025
    1.0
    I waited in line for ten minutes and placed my order just for the employee to tell me the shake machine and ice cream machine is not working. There was no indication that they were not selling ice cream because there was no sticker or marker over the frozen items. It was a waste of time. The employees need to do better and put up the necessary sign(s) so people don’t waste their time or gas waiting in a long line.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hephzibah, GA?

McDonald's in Hephzibah, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 and supports same day and no contact delivery options.