Business Details
About
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,995 reviews
5 stars
749
4 stars
448
3 stars
314
2 stars
153
1 star
331
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's dirty conditions, including trash on the floor and unkempt restrooms.
Service Speed
Many customers experienced long wait times for their orders, with some waiting over 30 minutes even when the restaurant was not busy.
Food Quality
A significant number of reviews mentioned cold or old food, with complaints about incorrect orders and missing items.
Customer Service
While some staff were praised for their friendliness, many reviews pointed out rude behavior from employees, particularly from management.
- DBDelanie BennettJan 3, 20262.0handed me my bag of food and said have a good day and they forgot half my order. lazy careless people. should’ve took it as a sign when i was the only one in the place.
- NCNadya CamachoDec 29, 20251.0I go to today with my family and we was a 2 groups.. I orden just a fries and wen my name show in the scream I go to pick and they tell me they give me and literally " wherever I go to give you again" but they never give and that can to coments was like I was stealing something!!! So bad for part to the team maje that can of coments I understand they was busy but treat like that someone's is BAD! And yes was just fries! But they can't speak like that!
- RPRobert PetersonDec 21, 20251.0There was nothing good. This is the absolute worst fast food place I have ever been to. Walking in I went to the kiosk and ordered, my son and his wife went to the counter and ordered. They received their order and finished eating long before my order was ready. The place was a complete mess. Food, yeah and soda all over the floor. It was so bad the floor was sticky. I wanted a sweat tea. I went to the tea dispensers and they weren't labeled and one was empty. After receiving my food it didn't have tomato or onion on my burger. They said they were out but didn't tell us. My burger was like warm while my fries were cold. Like I said there was nothing good about this place.
- CMCamila MartinsDec 19, 20251.0The place was dirty, the food took a long time to get ready and there was nobody in line, all burgers were cold and the restrooms need some serious attention. We did not get the sauces in our order, and when I went to the attendant to ask for them he was rude and impatient to help.
- GLGina LoweryNov 25, 20251.0We stopped at 9pm after placing our order on the kiosk I went to find a seat. Absolutely disgusting the whole dining area had not been cleaned. Trash everywhere employees seemed not to care. In 40 min nobody came out to even wipe a table off. 3 employees were in the kitchen huddled talking. One came and set with his gf while she ate ice cream and then took their meeting to the parking lot. Never once did he pick up a broom nor did he wipe a table off. They were not busy so that’s not an excuse, we were the only customer in the establishment.
Frequently Asked Questions About Wendy's
Is Helen Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's in Helen, GA?
The drive-thru is open Monday to Thursday from 7:00 AM to 11:00 PM, Friday and Saturday from 7:00 AM to midnight, and Sunday from 7:30 AM to 10:00 PM.
Does the Helen Wendy's offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides. You can order through their app or website.
Can I place a delivery order from Wendy's in Helen, GA?
Yes, delivery is available where supported. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
What payment methods are accepted at Wendy's Helen, GA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Do Wendy's restaurants in Helen support dine-in and drive-thru services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, but it does not have curbside pickup.
Where can I find Wendy's menu and pricing for the Helen location?
Menu and pricing can be viewed at https://order.wendys.com or via the Wendy's mobile app after selecting the Helen location.
How can I provide feedback or contact the Wendy's at 8492 Main St, Helen?
You can contact Wendy's Customer Care on 888-624-8140, use their Contact page live chat, fill out their Customer Satisfaction Survey online, or call the location directly at (706) 878-3332.
What nearby attractions can I visit before or after dining at Wendy's Helen?
You can explore nearby places like The Mason Jar Shoppe for gifts, Helendorf River Inn for accommodation, the Georgia Mountain Coaster amusement park, and the scenic Chattahoochee River for outdoor activities.
Are there nearby coffee shops near Wendy's Helen?
Yes, there are coffee spots close by including Coffee and Gelato, The Mason Jar Coffee & Gelato, Christoff's at Seventy-Six, and Eisberg café and ice cream shop where visitors can relax.
What hotel accommodations are near Wendy's in Helen, GA?
Nearby hotels include Helendorf River Inn, Suites & Conference Center, Surestay Hotel By Best Western Helen Downtown, Alpine Lofts at Helen, and SureStay motel, ideal for visitors looking to stay close to the restaurant.