Business Details
About
Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,989 reviews
5 stars
749
4 stars
448
3 stars
313
2 stars
152
1 star
327
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food was often cold, old, or not fresh, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions in the bathrooms.
Staff Friendliness
Some customers praised specific staff members for their friendliness and helpfulness, but this was inconsistent.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items.
- JYJohn YoungNov 13, 20255.0Hungry. Best nearby place because of the salads.
- WWWilliam WoodNov 10, 20252.0Be prepared to go back in. They always miss at least 2-3 things on your order.
- GEGarrick EwersNov 8, 20251.0Where do I begin… I was super surprised that Helen had a Wendy’s and was excited to eat a jr bacon cheeseburger. I just left this location after standing in line for literally 30 minutes and counting. I was told every five minutes or so that food is “right around the corner, it just needs to be cooked.” I thought that was the point of fast food? The kicker: Right as I use the bathroom and go to walk out the front door, I see the people that were behind me in line having their order taken. It felt very… off. Not a fan and will not be going back. Visit one of these local restaurants and give them your money, not a huge corporation like Wendy’s.
- LBLil BearOct 23, 20251.0I’ve never had them get an order right. The food is beyond nasty.hard meat, wilted lettuce and a soggy bun. Just a few dollars more will get you a fresh made high quality hamburger at Huddle House or Bigg Daddy’s
- SRSamuel RoweOct 16, 20255.0The best experience I've ever had at a fast food restaurant! Michelle was awesome, she totally made me and my girls day! She was very kind and thoughtful. The place was very clean and oh man I tell you, that sweet tea was the best sweet tea we had ever had in our entire life! I can still taste it! It was perfect.
Frequently Asked Questions About Wendy's
Is Helen Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Helen, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Helen, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (706) 878-3332.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Helen Wendy’s serve breakfast?
Yes, this Wendy’s location in Helen, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's in Helen, GA?
The drive-thru is open Monday to Thursday from 7:00 AM to 11:00 PM, Friday and Saturday from 7:00 AM to midnight, and Sunday from 7:30 AM to 10:00 PM.
Does the Helen Wendy's offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides. You can order through their app or website.
Can I place a delivery order from Wendy's in Helen, GA?
Yes, delivery is available where supported. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
What payment methods are accepted at Wendy's Helen, GA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Do Wendy's restaurants in Helen support dine-in and drive-thru services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available, but it does not have curbside pickup.
Where can I find Wendy's menu and pricing for the Helen location?
Menu and pricing can be viewed at https://order.wendys.com or via the Wendy's mobile app after selecting the Helen location.
How can I provide feedback or contact the Wendy's at 8492 Main St, Helen?
You can contact Wendy's Customer Care on 888-624-8140, use their Contact page live chat, fill out their Customer Satisfaction Survey online, or call the location directly at (706) 878-3332.
What nearby attractions can I visit before or after dining at Wendy's Helen?
You can explore nearby places like The Mason Jar Shoppe for gifts, Helendorf River Inn for accommodation, the Georgia Mountain Coaster amusement park, and the scenic Chattahoochee River for outdoor activities.
Are there nearby coffee shops near Wendy's Helen?
Yes, there are coffee spots close by including Coffee and Gelato, The Mason Jar Coffee & Gelato, Christoff's at Seventy-Six, and Eisberg café and ice cream shop where visitors can relax.
What hotel accommodations are near Wendy's in Helen, GA?
Nearby hotels include Helendorf River Inn, Suites & Conference Center, Surestay Hotel By Best Western Helen Downtown, Alpine Lofts at Helen, and SureStay motel, ideal for visitors looking to stay close to the restaurant.