Dunkin'

3.8
568 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hapeville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
925 Virginia Ave, Hapeville, GA
30354, United States

Hours

Reviews

3.8
568 reviews
5 stars
297
4 stars
87
3 stars
55
2 stars
45
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and slow service, particularly during busy hours.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items and incorrect orders, while some enjoyed the coffee and donuts.

Cleanliness

Several reviews praised the cleanliness of the location, including the bathrooms and seating areas.

Efficiency

While some customers experienced quick service, many noted slow service times, especially during peak hours, leading to frustration.
  • LG
    Lotus G
    Dec 21, 2025
    2.0
    Says they open at 5am but no one is at the window and when I went inside to ask if they were open they said no . This location has been downhill the past year as far as customer service . The employees are getting younger and lack basic service skills . The donuts are out but they aren't selling not one , theyre in there doing inventory at 530 am lights barely on except the open sign smh
  • MB
    Michael Ben-Elohim
    Dec 12, 2025
    5.0
    Being from CT it was good to find a dunkin that has fresh baked donuts. Even powdered jelly.
  • AG
    Abi gail
    Dec 11, 2025
    2.0
    I've been coming to this Dunkin for years. The customer service had always been decent, not this last time. Two ladies nearest to the counter seemed bothered to see me, the both looked directly at me it took about 2 minutes before one of them approached the counter to take my order. Then it took about 10 minutes to get my 1 drink. They need to hire a friendlier staff if they want customers to keep returning.
  • JM
    Judith M.
    Dec 11, 2025
    5.0
    This location is clean and organized. The manager Marvala communicates effectively to service crowds in a timely manner. The staff greets me with energy that surpasses all understanding. The sense of urgency is consistent with the morning rush. I appreciate being able to get my order and continue with my day with ease. Thanks for superb service.
  • DD
    David Davidson
    Dec 3, 2025
    3.0
    I go to the drive thru there I only get the coffee! To be honest the food is terrible

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 925 Virginia Ave, Hapeville, GA?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, Saturdays from 6:00 AM to 9:00 PM, and Sundays from 6:00 AM to 8:00 PM.

Does Dunkin' offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, and donuts.