Papa Johns Pizza

Reviews

• LR

  LaQuisha Redmon

  6 days ago
  1.0
  Normally, I have no issues with my Papa John's orders. Tonight, they completely dropped the ball. I was unaware that my call was taken by a call center on behalf of Papa John's and not the actual store. I wasn't told that my food would be delivered via DoorDash. As a result, my food sat outside on the ground for 15 to 30 minutes without my knowledge. Had I not called to check on my order, my food could've been stolen off my front porch, and I would've been left with less money and no food. When I called back to explain this to the gentleman at the store, he just blamed the call center and put no fault on Papa John's. Unacceptable in my book!! People should know how their food is being delivered. And if my food was stolen, who, then, would've been responsible?? Plus, my food was nearly cold by the time I discovered it was delivered. This just was not good business in my book, and I'll be thinking long and hard about ordering again from Papa John's.
• CG

  Craig Gotel

  Apr 9, 2026
  2.0
  Did not get my order right. Never ready when suppose to be. I arrived 20 minutes past pickup time and still had to wait 20 more.
• TD

  Tyese Dixon

  Mar 19, 2026
  1.0
  Driver left my food on the ground in front of my house. Rung the doorbell, put my food on the ground and ran to the car. I called to make a complaint but was put on hold until I eventually hung up.
• NL

  Nicole Lane

  Feb 25, 2026
  1.0
  I would have given them no stars if i could have still left a review... Don't go here or order delivery if you want your food! I ordered delivery yesterday, three pizzas all specialties. After an hour later I received one cheese pizza which was not even on the list of things that I want. The delivery guy in a silver car said it is all they gave him, that's all... he didn't call to verify and just got in his car and left. When we called to report the mix up, we were basically called liars. This is so insulting as i wouldn't even order something if I didn't have the money... I'm also one with integrity... but that doesn't matter. I just spent 50 dollars at 9 pm to get ONLY ONE MEDIUM CHEESE pizza, for my entire family of 4. They could have simply reached out to the driver, gave me a refund, or simply the correct order. Shoot, at that point I would have even just paid for what was delivered.... but no.... that would have been too much like right... DONT GO HERE JUST GO TO DOMINOS INSTEAD 😒 PS... to add insult to injury,... since I couldn't get a refund or the correct order, and my family was hungry, we tried the single medium cheese pizza... the pizza wasn't even fully cooked and was doughy throughout... so there's that...
• TJ

  Tahevanna Jackson

  Feb 17, 2026
  2.0
  disappointed with my order tonight. I’ve already left a complaint and explained everything but yeah…very disappointed. I have pictures/proof as well that the bread is still here (I ordered ORIGINAL breadsticks and the worker decided to give me bread with the garlic rub on it)

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