Pizza Hut

Reviews

• KH

  Karina Hutula

  2 days ago
  1.0
  Every single time we order from this restaurant, the pizza is so undercooked that it is raw. Just today we had to have the pizza run through the oven an extra 2 times for it to be minimum acceptable. Quality control shouldn't be on the customer. Pizza Hut has lost our business. If you aren't interested in properly cooking your pizzas, get into a new business.
• MJ

  Melvin Jack

  3 days ago
  1.0
  The Evening supervisor is very very rude! She has a nasty Attitude. There was no tomatoe sauce on my pizza. When I tried to explain she got rude. They don't even know how to make the Big New Yorker right. I'll never go to that location again. They need to go to customer service school.
• DO

  Daniela Ortiz

  6 days ago
  1.0
  Very bad service, it does not attend to your orders, they are always poorly hygienic.
• TP

  Tamecia Perry

  6 days ago
  1.0
  I have never been treated so unprofessionally by a Pizza Hut location in my life. On 11/1/25, I paid $52 for a carry-out order that was completely wrong when I got home. I immediately called the store number, but my call went to the call center. The representative (Emmanuel) was polite, apologetic, and offered me a credit toward a future order to fix the mistake. I did not ask for a credit—it was offered because the order was incorrect. On 11/18/25, I called the Harlem–Grovetown location to redeem the credit, and the woman who answered—claiming to be the GM—was extremely rude and hostile from the very beginning. She questioned why I was given a credit, implied that “people just want things for free,” talked over me, refused to transfer me to the call center, and repeatedly told me I “wasn’t getting a credit,” even though the credit was already issued by Pizza Hut customer care. When I simply asked for her name for my records, she hung up on me. When I called back, the call was picked up and immediately disconnected multiple times. I then received a call from a (470) area code in what sounded like an intimidating tone starting with, “If you come up to my store…” At that point, I decided I would no longer support this location or Pizza Hut as a whole. No customer should ever be spoken to or treated this way, especially over an issue that originated from the store’s own mistake. There are plenty of pizza places nearby with far better customer service and professionalism. I won’t be returning.
• VB

  valeria benson

  Nov 2, 2025
  1.0
  I just ordered from this place and was highly disappointed! Pictures will be added. I got the family deal 2 medium pizza’s upgraded to cheese breadsticks and honey bbq wings. One pizza was ok my pizza which was a thin crust pepperoni and pineapple was hard on the bottom I asked for light sauce not no sauce! Then them wings I literally got 5 wings that had no meat just bread pls look at pictures.! The bread or pizza weren’t cut leaving it to be a huge mess all together I paid 31.08 and once he got here he had no change so I paid 40$ for a disgusting meal. If I paid with card I would have disputed this. Not ok!

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