McDonald's

3.2
1646 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
880 Horizon South Pky, Grovetown, GA
30813, United States

Hours

Reviews

3.2
1,646 reviews
5 stars
474
4 stars
311
3 stars
312
2 stars
173
1 star
376

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not matching what was ordered.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food and drive-thru orders.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, hard, or poorly prepared items.

Customer Service

While some employees received praise for their friendliness, many reviews noted rude interactions and a lack of care from staff.

Cleanliness

Several customers commented on the cleanliness of the establishment, with some noting dirty tables and unsanitary conditions.
  • SF
    Sarah Floyd
    1 day ago
    2.0
    Please stop forgetting people's sauces! 75% of the time the sauce is forgotten.
  • AR
    Aleesa Reyes
    6 days ago
    1.0
    WOULD NOT recommend this McDonald’s. The service here is a joke and the management. The food is always cold never right. They have attitude I would rather drive 20 mins away then go to this one. We were in drive thru the lady asked me for my receipt gave me my food nothing I ordered was correct then got a attitude when I told her then asked for our drinks and asked for sauce the lady slammed the window in our face. Called the manager she laughed and said oh okay, you want me to talk to her”? Save yourself the trip and go to another McDonald’s this one isn’t worth it.
  • SX
    Stacy X
    Nov 6, 2025
    1.0
    Terrible service girl in the drive through lazy as hell! Failed to complete my order after repeating it MANY times! Forgot my daughter’s food and drink! Close this place DOWN!
  • DC
    Dsiah Coleman
    Nov 6, 2025
    1.0
    They never answer their phone they just let it ring nonstop which is very unprofessional.
  • VM
    Viridiana Martin
    Oct 13, 2025
    1.0
    I usually don’t complain or ask for refunds, but this McDonald’s has really gone downhill. I ordered chicken nuggets and ended up with a box full of random sauce instead. On top of that, this isn’t the first time—previous visits they’ve missed fries and even the toy in a Happy Meal. My child was starving and excited to eat, but instead we got home and realized the order was completely wrong. I had to make food from scratch after already being late, which was frustrating and disappointing. Mistakes happen, but it’s becoming a pattern here. This location seriously needs to double-check orders and show more care for their customers. Also, I did not receive a refund because I paid through the Mobile app and the app is absolutely no help!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Grovetown, GA?

McDonald's in Grovetown, GA is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.