McDonald's

3.2
1652 reviews
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Business Details

880 Horizon South Pky, Grovetown, GA
30813, United States
(706) 869-9634
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
880 Horizon South Pky, Grovetown, GA
30813, United States

Hours

Reviews

3.2
1,652 reviews
5 stars
475
4 stars
312
3 stars
312
2 stars
174
1 star
379

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not matching what was ordered.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff interactions and lack of urgency in fulfilling orders.

Food Quality

Several customers complained about food being cold, poorly prepared, or not fresh, with some even receiving spoiled items.

Speed of Service

Customers consistently noted long wait times both in the drive-thru and for curbside orders, often leading to frustration.

Management Issues

Feedback indicated a lack of effective management, with employees appearing unmotivated and disorganized.
  • CB
    C B
    1 day ago
    1.0
    1 star is being very generous. Somehow this McDonald’s always manages to “loose” food/orders. The service was already super slow and then they take away the drink machines and other items they had out here for us. I had to wait almost 10 minutes up front just to ask for some napkins. I hate getting drink refills because you never know how long they will take.
  • BF
    Brian Fichtner
    Jan 1, 2026
    2.0
    Went through drive through. Order taker mess up the order. Told they would fix it, after repeating 4 times of what my order should be. Asked to oull forward and it would be fixed. I was refunded part of what I should have been, and still had wrong order. I called the store and the person on the other end who "was in charge" couldn't give me 2 seconds to explain and was very rude! Ok just went to give them a second chance... simple order. 1/4 pounder meal... quarter pound patty still rare side. Photo added
  • AC
    Anthony Chandler
    Dec 26, 2025
    1.0
    Very clearly says they open at 5am. Placed an order at 530, arrived at 540. 2 workers in the restaurant, milling around with no sense of urgency. If the restaurant opens at 6, then orders shouldn't be accepted until the restaurant is open. It didn't take 30 minutes to take my money, I shouldn't be waiting 30 minutes for food
  • AN
    andrew norton
    Dec 5, 2025
    1.0
    I’ve ordered about 10 McChickens from this place and about 5 out of 10 of them come without the mayo. 3 stars are 7.5/19 and 5 stars is 9/10. 4 ingredients. Buns. Chicken. Lettuce. Mayo. Guys c’mon.
  • JE
    Jonathan Escobedo
    Dec 4, 2025
    1.0
    I usually have a positive experience, but this is the second time I've stopped in the drive through for lunch, asked to wait (no problem there) and then had them serve two cars in the adjacent lane that came after me. Both times I left the line for better service elsewhere.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Grovetown, GA?

McDonald's in Grovetown, GA is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.