Many customers reported poor service, including rude staff and long wait times, leading to frustration.
Food Quality
Numerous reviews highlighted issues with food quality, including melted ice cream, incorrect orders, and unsatisfactory meal temperatures.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including receiving the wrong items or poorly made food.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff during their visits.
KF
Krystale Fee
Jan 6, 2026
1.0
A small vanilla cone is $5. Talk about insane corporate greed.
KC
Kelly Clark
Jan 6, 2026
5.0
Great service. Order was correct and delicious!
JS
James Steptoe
Dec 21, 2025
4.0
Pretty straightforward fast food restaurant. Ice cream is good.
RS
Ricky Swartwood
Dec 10, 2025
5.0
Hopefully it reaches the right management, but the three working the drive-thru tonight on 12/10 were very helpful! My order did get lost somewhere between the speaker and the window, maybe just with how busy it was or an issue with the system itself, but they were quick to make it right and guy at the window was very apologetic so I can't be upset about it. The order was right in the end
MS
Mikil Santiago
Nov 8, 2025
1.0
I ordered a large Blizzard from this dairy Queen drive-thru. They handed me a cup of melted ice cream and I didn't realize it until it overflowed out of the cup and spilled into my car. Can your employees please tell me if the blizzard machine or ice cream is not good right now? Terrible
(Edit) And no DQ, your reply to me doesn't help. I wont be back and I will go to cold stone instead.
What are the operating hours for Dairy Queen Grill & Chill in Grovetown, GA?
The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM. Note that it is closed on November 27, 2025.
Does Dairy Queen Grill & Chill have facilities for families with young children?
Yes, the location is family-friendly and offers booster seats, high chairs, and is welcoming to children.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available at this location.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen Grill & Chill location has a drive-thru for convenient ordering.
Can I access free Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
How can I order food online from Dairy Queen Grill & Chill?
You can place a pickup order online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44488/.
What nearby restaurants can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby dining options include La Cocina De El Rey Grovetown for Mexican cuisine, Doc’s Porchside for American food, Popeyes® Louisiana Kitchen and Wingstop for chicken dishes, and Panera Bread for café and bakery items.
Are there nearby places for dessert or coffee near Dairy Queen Grill & Chill?
Yes, you can visit Vampire Penguin Grovetown for desserts and candy, Dunkin' for donuts and coffee, and Starbucks for coffee and smoothies, all located close by.
What nearby facilities are available for healthcare and other needs near Dairy Queen Grill & Chill?
Nearby facilities include AU Care Center Grovetown I, BenchMark Physical Therapy, Wellstar Pediatrics, Wellstar Primary Care for healthcare, as well as Exquisite Nails for beauty services, and Kroger Marketplace for grocery and pharmacy needs.