Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.5
649 reviews
5 stars
251
4 stars
139
3 stars
85
2 stars
45
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and poorly made Blizzards.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt staff.
Order Accuracy
A significant number of customers experienced incorrect orders and delays, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting quick service and friendly staff.
- MSMikil SantiagoNov 8, 20251.0I ordered a large Blizzard from this dairy Queen drive-thru. They handed me a cup of melted ice cream and I didn't realize it until it overflowed out of the cup and spilled into my car. Can your employees please tell me if the blizzard machine or ice cream is not good right now? Terrible (Edit) And no DQ, your reply to me doesn't help. I wont be back and I will go to cold stone instead.
- BCBeth ConnellOct 24, 20251.0Chocolate shake was handed to me with chocolate layers not blended in and chocolate on the outside of the cup. When I asked for another one I was told it was fine. After I insisted they replace it with a vanilla shake they said it would take a while to make the replacement. The other vanilla shake was good, but they lost my business with their poor customer service.
- KCKimberly CunninghamOct 10, 20253.0The restaurant was clean and quiet. I ordered takeout in which it took me about 5 minutes to pick up. The food was okay but borderline not. I ordered the chicken tender basket. As soon as I got in my vehicle and pulled off. I started eating because I was super hungry lol! I was disappointed because everything was lukewarm, almost cold, and it was not fresh. The side of gravy which was really hot which made the chicken tenders edible with dipping. The fries and bread was a waste because reheated fries and bread is a NOGO. The spicy queso was not spicy at all and it was super thick. Out of 5 stars for the food I would have given it a 2.5 if such a store existed. If it wasn't for the traffic and the fact that I had to be somewhere else at the time I'm more than likely would have returned it for a replacement meal.
- KMKymberlea MichenfelderOct 6, 20251.0Watched the car in front of me be handed two blizzards. Then watched them go back inside the window and be handed completely different food. Obviously they had been given the wrong order before and sent it back. When I got to the window and was handed the same sized blizzards with crumpled and sticky napkins I asked if they were the same ones and was met with an attitude that I even asked. When I asked for new ones to be made and told the employee you aren’t supposed to redistribute food that’s been handed to other customers I was met with more attitude. Not even an apology was given. I tried to get the managers attention from the drive thru (I was literally waving like a crazy person) I was completely ignored.
- RTRonald ThomasOct 6, 20255.0Always good
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the operating hours for Dairy Queen Grill & Chill in Grovetown, GA?
The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM. Note that it is closed on November 27, 2025.
Does Dairy Queen Grill & Chill have facilities for families with young children?
Yes, the location is family-friendly and offers booster seats, high chairs, and is welcoming to children.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available at this location.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen Grill & Chill location has a drive-thru for convenient ordering.
Can I access free Wi-Fi at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
How can I order food online from Dairy Queen Grill & Chill?
You can place a pickup order online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/44488/.
What nearby restaurants can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby dining options include La Cocina De El Rey Grovetown for Mexican cuisine, Doc’s Porchside for American food, Popeyes® Louisiana Kitchen and Wingstop for chicken dishes, and Panera Bread for café and bakery items.
Are there nearby places for dessert or coffee near Dairy Queen Grill & Chill?
Yes, you can visit Vampire Penguin Grovetown for desserts and candy, Dunkin' for donuts and coffee, and Starbucks for coffee and smoothies, all located close by.
What nearby facilities are available for healthcare and other needs near Dairy Queen Grill & Chill?
Nearby facilities include AU Care Center Grovetown I, BenchMark Physical Therapy, Wellstar Pediatrics, Wellstar Primary Care for healthcare, as well as Exquisite Nails for beauty services, and Kroger Marketplace for grocery and pharmacy needs.