Dairy Queen Grill & Chill

3.5
653 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5143 Bluegrass Trl, Grovetown, GA
30813-4213, United States

Hours

Reviews

3.5
653 reviews
5 stars
253
4 stars
140
3 stars
85
2 stars
45
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Food Quality

Numerous reviews highlighted issues with food quality, including melted ice cream, incorrect orders, and unsatisfactory meal temperatures.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including receiving the wrong items or poorly made food.

Positive Experiences

Despite the negative feedback, some customers praised the quick service and friendly staff during their visits.
  • KF
    Krystale Fee
    Jan 6, 2026
    1.0
    A small vanilla cone is $5. Talk about insane corporate greed.
  • KC
    Kelly Clark
    Jan 6, 2026
    5.0
    Great service. Order was correct and delicious!
  • JS
    James Steptoe
    Dec 21, 2025
    4.0
    Pretty straightforward fast food restaurant. Ice cream is good.
  • RS
    Ricky Swartwood
    Dec 10, 2025
    5.0
    Hopefully it reaches the right management, but the three working the drive-thru tonight on 12/10 were very helpful! My order did get lost somewhere between the speaker and the window, maybe just with how busy it was or an issue with the system itself, but they were quick to make it right and guy at the window was very apologetic so I can't be upset about it. The order was right in the end
  • MS
    Mikil Santiago
    Nov 8, 2025
    1.0
    I ordered a large Blizzard from this dairy Queen drive-thru. They handed me a cup of melted ice cream and I didn't realize it until it overflowed out of the cup and spilled into my car. Can your employees please tell me if the blizzard machine or ice cream is not good right now? Terrible (Edit) And no DQ, your reply to me doesn't help. I wont be back and I will go to cold stone instead.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

What are the operating hours for Dairy Queen Grill & Chill in Grovetown, GA?

The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM. Note that it is closed on November 27, 2025.